The company is a successful retail and institutional brokerage headquartered in Abu Dhabi, currently undergoing a multi-year transformation to become a high-growth, purpose-driven, data-led organization. The firm aims to deliver market-leading personalized content and experiences to traders. To strengthen its client-centric focus, the company is redesigning its structure, technology, and operations while fostering a high-performance culture known as ‘The company Way’. The goal is for the company to emerge as a dynamic and innovative market leader, reflecting positively on its clients, talent, shareholders, and competitors.
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Work Conditions: On-site, Full-time.
Responsibilities:
- Monitor, support, and maintain computer systems and financial trading platforms.
- Operate as part of the global support team, providing coverage across all sites and data centres.
- Develop and implement tools (bespoke and third-party) to automate key areas of software engineering and delivery.
- Primarily accountable for the support and maintenance of all trading applications, alongside the development and implementation of tools to automate key software engineering processes.
- Support, monitor, enhance, and operate both retail and institutional financial trading platforms and other in-house applications.
- Manage service delivery in line with ITIL standards for incident and problem management.
- Collaborate closely with in-house Development and QA teams to align technical solutions with business and front office needs.
- Administer and improve monitoring tools to ensure optimal application availability and performance.
Experience:
- Proven experience supporting both Windows and Linux-based applications.
- Hands-on support experience with Windows and Linux servers across virtualised, cloud-based, and bare metal environments is advantageous.
- Development and scripting skills in one or more of the following: Python (preferred), C++, C#, Java, PowerShell, Ruby.
- Minimum of six years’ experience in user support and systems management within multicultural and multinational environments.
- Exposure to low-latency, high-frequency infrastructure environments is a strong advantage.
- Experience and familiarity with PostgreSQL is desirable.
Skills:
- In-depth understanding of the FIX protocol and its use in FX trading environments.
- Extensive experience supporting client-facing SLAs and operating within tiered support frameworks, preferably under ITIL standards.
- Proven experience with both Azure and AWS platforms, including deployment, monitoring, and automation.
- Solid grasp of TCP/IP, SSL, and financial network technologies.
- Familiar with MySQL, PostgreSQL, DB2, and MS SQL database technologies.
Language Requirements:
- Proficiency in English is required; additional language skills are a plus.
Note: No recruitment agencies.
