We are looking for an experienced DevOps Engineer in Dammam - KSA to maintain system reliability and design, develop, and automate infrastructure using Infrastructure-as-Code (IaC) principles. You will be responsible for maintaining robust CI/CD pipelines using GitLab. In your role, you will apply software engineering skills to build, maintain, support, and optimize mission-critical, cloud-native systems and applications. You will play a pivotal role in ensuring our On-Demand Connectivity (ODC) and eUICC IoT Manager (eIM) solutions are reliable, scalable, and performant.
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Job Responsibilities:
- Infrastructure & Automation: Design, develop, and automate infrastructure using IaC principles; maintain CI/CD pipelines using GitLab.
- Cloud Operations: Install, configure, and manage Kubernetes-based solutions on Google Cloud Platform (GCP).
- System Reliability: Own production systems with a "you build it, you run it" mindset; manage real-time system monitoring and incident response to meet strict SLA commitments.
- Integration & Support: Act as a technical bridge between development, validation, and customers; participate in 24/7 onsite shifts for operational support and high-impact Change Advisory Board (CAB) reviews.
- Documentation: Prepare technical documentation, customer acceptance plans, and operational readiness reviews to drive continuous process improvement.
- Team Collaboration: Contribute to team growth through knowledge sharing and technical training.
Job Skills & Qualifications:
- Education: Degree in Computer Science or a related discipline.
- Experience: 4+ years in systems administration, solutions delivery, or integration engineering, with experience in supporting highly critical production systems and familiarity with ITSM processes (incident, change, problem management, SLAs).
- Cloud & Orchestration: Advanced experience in public cloud (preferably GCP), Kubernetes, and container orchestration, along with GitLab and CI/CD pipelines.
- Automation & Scripting: Proficiency in Bash, Python, or Perl; experience with Terraform and Helm.
- Systems & Networking: Advanced Linux experience (minimum 3 years) and strong understanding of networking (IPv4, Subnetting, TCP/IP, packet routing).
- Telecom Domain (Preferred): Experience with eSIM technologies and telecommunications infrastructure.
- Development: Background in Java is highly preferred.
