About the Role
We are looking for a skilled and proactive DevOps Engineer to manage and maintain our cloud infrastructure, hosting environments, firewalls, and server operations. The successful candidate will play a key role in ensuring the security, stability, performance, and availability of our digital platforms and internal systems.
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Key Responsibilities
Cloud Infrastructure & Hosting
- Manage, maintain, and optimise cloud infrastructure and hosting environments to ensure high availability, reliability, and performance.
- Administer cloud platforms.
- Monitor infrastructure performance, resource utilisation, and system availability, proactively identifying and resolving potential issues.
- Manage virtual machines, storage, networking, backups, and disaster recovery processes.
- Oversee hosting environments for websites, applications, databases, and other business-critical systems.
Server & Systems Administration
- Install, configure, maintain, and troubleshoot servers.
- Perform routine server maintenance, operating system updates, security patching, and configuration management.
- Manage server access, user permissions, system configurations, and authentication mechanisms.
- Ensure server environments are secure, scalable, and appropriately documented.
- Diagnose and resolve infrastructure-related incidents, minimising downtime and service disruption.
Network Security & Firewall Management
- Configure, manage, and maintain firewalls, VPNs, network access controls, and security policies.
- Monitor network traffic, investigate suspicious activity, and implement measures to protect infrastructure against potential threats.
- Manage security groups, network access rules, IP whitelisting, and other access restrictions.
- Conduct regular security reviews and vulnerability assessments, implementing remediation measures where required.
- Work with relevant teams and third-party providers to address security incidents and maintain infrastructure compliance.
DevOps & Automation
- Develop and maintain scripts and automation tools to streamline infrastructure management and routine operational tasks.
- Implement and maintain CI/CD pipelines to support reliable application deployment and updates.
- Support infrastructure-as-code practices using tools such as Terraform, Ansible, or equivalent technologies.
- Collaborate with development teams to improve deployment processes, system reliability, and application performance.
- Troubleshoot deployment failures and infrastructure issues across development, staging, and production environments.
Monitoring, Backup & Disaster Recovery
- Implement and maintain monitoring, logging, and alerting systems to identify performance issues and service interruptions.
- Ensure regular backups are performed and periodically test restoration procedures.
- Develop, maintain, and test disaster recovery and business continuity procedures.
- Investigate root causes of recurring incidents and implement preventive solutions.
- Maintain clear technical documentation covering infrastructure architecture, configurations, access controls, and operational procedures.
Collaboration & Technical Support
- Work closely with developers, IT teams, digital product teams, and external technology vendors.
- Provide infrastructure support for websites, digital publishing platforms, content management systems, and other business-critical applications.
- Manage cloud hosting providers.
- Engage in infrastructure planning, capacity management, technology upgrades, and cost optimisation initiatives.
Requirements & Qualifications
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.
- Hands-on experience managing cloud hosting environments.
- Familiarity with scripting languages and automation tools.
- Ability to manage multiple priorities and respond effectively to infrastructure incidents.
- Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications
- Relevant cloud certifications.
- Experience supporting high-traffic websites, digital publishing platforms, or content-heavy online environments, as well as knowledge of cybersecurity best practices, vulnerability management, and incident response procedures.
- Familiarity with containerisation and orchestration technologies such as Docker and Kubernetes.
Key Competencies
- Strong technical ownership and accountability.
- Proactive approach to infrastructure monitoring and maintenance.
- High attention to detail, particularly regarding security and system reliability.
- Ability to troubleshoot complex technical issues independently.
