About the Job:
The company, headquartered in the Saudi Capital, is the new national airline shaping the future of flying. The airline aims to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub. As a digitally native airline, it will connect the kingdom to more than 100 destinations.
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About the Role:
We are seeking a technically minded analytics professional who is passionate about enabling data-driven decisions through precise tracking and implementation. In this role, you will lead all reporting and analytics across the company's digital ecosystem, ensuring complete, consistent, and accurate tracking of user interactions. This will enable insight-driven optimization of guest journeys, performance measurement, and campaign effectiveness.
You will champion a customer and data-centric culture, leveraging advanced platforms like Adobe Customer Journey Analytics (CJA) and Contentsquare. Collaborating closely with Digital Delivery teams, Product Owners, and cross-functional stakeholders, you will translate business needs into data-driven decision-making. Your responsibilities will also include supporting the implementation team by validating key digital events, identifying discrepancies, and flagging potential data gaps to ensure accurate data capture.
In addition to reporting, you will explore automation opportunities and scalable frameworks to future-proof the company's analytics infrastructure. Your innovation will help deliver smarter, more personalized customer experiences at scale.
About You:
To succeed in this role, you should have:
- A degree and a minimum of 6 years' experience in digital analytics and performance reporting.
- Experience working across complex web and app environments, event-level tracking, dataLayer structures, and comprehensive digital analytics frameworks.
- Proficiency in digital analytics platforms, including Adobe Customer Journey Analytics (CJA), Contentsquare, and other web/app analytics solutions.
Experience in applying AI-driven insights to optimize digital performance is highly desirable. This is your opportunity to shape the future of air travel.
Please submit your application to join the company.
