Digital Analytics Insights Manager

About the Job: The company, headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It aims to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role: As a digitally minded analytics professional, you will lead all reporting and analytics across the company's digital ecosystem to ensure complete, consistent, and accurate tracking of user interactions. This role will enable insight-driven optimization of guest journeys, performance measurement, and campaign effectiveness.

You will champion a customer and data-centric culture, leveraging advanced platforms such as Adobe Customer Journey Analytics (CJA) and Contentsquare. Collaborating closely with Digital Delivery teams, Product Owners, and cross-functional stakeholders, you will translate business needs into data-driven decision-making.

Your responsibilities will include supporting the implementation team by validating key digital events, identifying discrepancies, and flagging potential data gaps to ensure accurate data capture. Additionally, you will explore automation opportunities and scaling frameworks to future-proof the company's analytics infrastructure, driving innovation to deliver smarter and more personalised customer experiences at scale.

About You: - Degree qualified with a minimum of 6 years' experience in digital analytics and performance reporting.

• Experience in complex web and app environments, event-level tracking, dataLayer structures, and comprehensive digital analytics frameworks.
• Proficiency in digital analytics platforms, including Adobe Customer Journey Analytics (CJA), Contentsquare, and other web/app analytics solutions.
• Experience applying AI-driven insights to optimize digital performance is highly desirable.

This is an opportunity to shape the future of air travel. If you believe you can own this position within the company, we encourage you to submit your application.