About the Job:
The Digital Analytics Manager will help address high-value analytical problem statements posed by various teams across Etihad Airways, specifically within the Digital & eCommerce team. Reporting to the Digital Engagement Senior Manager and working under the guidance of the Digital & eCommerce Director, the successful candidate will utilize advanced analytical skills and a comprehensive analytical toolkit to lead and visualize Etihad’s digital and enterprise data resources.
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Key responsibilities include:
- Collaborating with digital business leaders to analyze requirements and design solutions.
- Executing complex ad-hoc analyses using Etihad’s analytical toolkit to uncover insights and identify root causes.
- Summarizing and visualizing results while communicating insights to stakeholders.
- Maintaining a documentation repository of methodologies and solutions.
- Identifying opportunities for automation and making recommendations for development priorities.
- Developing proficiency with tools like Adobe, Google Analytics, Tableau, Power BI, and other advanced analytics and database tools.
The ideal candidate will also have the opportunity to specialize in key analytical disciplines and serve as an expert and coach within the analytics team.
Education & Experience:
- 4 to 6 years of relevant experience in digital analytics, reporting, data management, and/or data science models used in commercial/digital processes.
- Experience in the aviation industry in the areas of digital analytics or business analytics is preferred.
- Minimum Bachelor’s degree in Computer Science, Statistics, Information Technology, or a related field. Additional qualifications in analytical disciplines and techniques are advantageous.
- Proven track record of managing successful digital analytical models and reporting.
- Strong analytical and problem-solving skills, with the capability to use data to drive decision-making.
- Good project management skills, with the ability to manage multiple projects simultaneously.
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
Language Requirements: Not specified.
