About the Job:
The Digital Analytics Manager will address high-value analytical problem statements posed by various teams and departments at the company, specifically within the Digital & eCommerce team. Reporting to the Digital Engagement Senior Manager and guided by the Digital & eCommerce Director, the role requires leveraging advanced analytical skills and a comprehensive analytical toolkit to lead and visualize the company’s digital and enterprise data resources. Strong communication and interpersonal skills are essential for effective collaboration in a multi-disciplinary environment. The manager will also be encouraged to continuously develop skills for data analysis and problem-solving, keeping up with industry-leading digital analytics capabilities.
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Key Responsibilities:
- Lead the delivery of high-impact digital and enterprise analytics projects, translating complex datasets into actionable insights to address priority business challenges.
- Collaborate with cross-functional teams, including Marketing, Product, and Commercial units, to understand analytical needs and promote data-informed decision-making.
- Design, develop, and maintain digital dashboards and reporting frameworks, ensuring clarity and relevance for stakeholders at all levels.
- Apply advanced analytical and data science techniques, such as predictive modeling and segmentation, to enhance digital customer journeys and commercial performance.
- Evolve analytics methodologies and tools, staying updated with industry trends and best practices to enhance the company’s digital analytics capabilities.
Education & Experience Requirements:
- At least 6 years of experience in digital analytics, reporting and data management, and/or data science models in commercial/digital processes, preferably within the aviation industry.
- Minimum Bachelor’s degree in Computer Science, Statistics, Information Technology, or a related field; additional qualifications in analytical disciplines are advantageous.
- Proven track record of managing successful digital analytical models and reporting.
- Strong analytical and problem-solving skills, with the ability to utilize data to drive decision-making.
- Good project management skills, capable of managing multiple projects simultaneously.
Language Requirements: Not specified.
Company Overview:
The company, the UAE's national airline, was founded in 2003 and has rapidly developed into one of the world’s leading airlines, operating routes across the Middle East, Africa, Europe, Asia, Australia, and North America. The airline has received numerous awards for its service and products and is recognized for its leadership in responding to COVID-19 by being the first airline to fully vaccinate its crew on board. The company is committed to tackling the climate crisis through strategic partnerships aimed at achieving industry decarbonization. For more information, visit the company's website.
