Digital Customer Engagement Manager

To establish Funds transfer journey as the preferred platform for customer engagement, whereby customers can initiate domestic & cross border payments. This role concerns a broad specialism regarding the product, channel, or market. The Digital Customer Engagement Manager works in a remittance squad within the company’s Digital Studio, collaborating with other experts to achieve the squad's mission. The role requires expertise in marketing, product management, channel, and process optimization.

Requirements

• Expertise in marketing
• Strong product management skills
• Knowledge in channel and process optimization