About the Role
As a Digital Product Manager, you’ll lead Agile delivery teams and develop digital products that meet customer needs and support the organization’s digital transformation. You’ll collaborate with stakeholders across Retail and Wealth Management, Technology, Marketing, and regional businesses to deliver effective customer experiences.
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Duties & Responsibilities:
- Own the end-to-end customer experience across assigned digital products and features.
- Identify and deliver opportunities to improve customer experience and increase digital sales.
- Lead the development and management of Mobile and Online product features across the region.
- Define functional and deployment requirements with Technology, Change, Marketing, and business stakeholders.
- Support Agile delivery and embed customer-focused, collaborative ways of working.
- Research market trends, emerging technologies, competitors, and relevant regulatory developments.
- Manage governance, reporting, risks, and issues in line with policies and regulatory requirements.
- Build relationships, influence stakeholders and align global strategies with UAE customer and business needs.
Experience & Qualifications:
- A full-time graduation degree of at least three years is required for work-permit purposes; overseas degrees must have valid attestation and equivalency.
- Relevant experience in digital product management, financial services, Retail Banking, or digital businesses.
- Experience in user-led design, prototyping, and Agile delivery.
- Experience across the product lifecycle, including opportunity identification, requirements, deployment, launch, and performance management.
- Strong technical understanding, with the ability to translate customer and business needs into technology requirements.
- Experience working with diverse stakeholders in global, regional, or complex matrix organisations.
- Strong communication, influencing, analytical, and problem-solving skills, with the ability to manage priorities and build consensus.
Benefits and Work Environment:
- Flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.
- Commitment to a culture where all employees are valued, respected, and their opinions count.
- A workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
