About the Role
The CEMEA (Central & Eastern Europe, Middle East and Africa) Digital Sales team is responsible for implementing a new remote sales coverage model to work with our mid-market clients through digital channels. The team will use AI and automation, digital marketing, and analytics to help clients achieve their business objectives, enabling the company to accelerate growth.
The DSR Manager will lead a team of sales professionals, oversee their development, and enhance team effectiveness through data-driven insights and collaboration.
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Responsibilities
- Lead a team of sales professionals responsible for a portfolio of clients based across several countries.
- Manage regular training and development sessions to upskill DSRs on digital selling, product knowledge, and customer engagement.
- Analyze performance data to identify patterns, trends, and areas of opportunity, optimizing team effectiveness.
- Act as a liaison between DSRs and other departments, ensuring a unified approach to driving revenue and customer satisfaction while coordinating joint go-to-market efforts.
- Use reporting tools (e.g., MSD, PowerBI, Tableau) to create actionable insights and drive continuous improvement.
- Serve as a change agent, ensuring the team adapts smoothly to new strategies, processes, tools, or initiatives.
- Review and refine sales plays, deal strategies, account plans, and overall pipeline management to enhance team effectiveness.
- Regularly update stakeholders on team performance, challenges, and strategic adjustments.
The DSR Manager Will
- Consistently demonstrate leadership qualities and exemplify the company's leadership principles.
- Effectively coach DSRs by identifying areas of opportunity and strength, providing appropriate and actionable real-time feedback.
- Inspire, motivate, and guide teams toward achieving and exceeding goals.
- Possess a strong understanding of B2B sales processes, lead generation, and pipeline management.
- Analyze and utilize sales data and metrics to make informed decisions.
- Demonstrate a deep understanding of the region and market and articulate a data-informed strategy.
- Communicate effectively with the direct team and across multiple management layers in a highly matrixed organization.
- Exercise considerable latitude to determine objectives and develop effective solutions to complete complex assignments under limited supervision.
- Be solution-oriented and provide meaningful feedback and recommendations for improvements and enhancements.
Work Environment
This position is mainly work from office. The expected number of days in the office will be confirmed by your hiring manager.
Qualifications
- Bachelor’s Degree with 8 or more years of experience in B2B tech sales or financial services sales, including a minimum of 3 years in a team lead capacity.
- Experience working across CISSEE markets.
- Proficiency in Russian.
