We are seeking a highly organized and proactive Digital Sales Operations Analyst to support the operational backbone of our Digital Sales function in CEMEA. This role will serve as the central point of coordination across internal teams, ensuring seamless contract resolution, interdepartmental collaboration, and data integrity. The ideal candidate will also act as the liaison between Digital Sales and Client Success/Implementation teams, helping resolve customer service issues and ensuring a consistent client experience.
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Key Responsibilities
- Partner with Legal, Finance, Deals, and Sales to streamline contract workflows and maintain audit-ready documentation.
- Serve as the operational bridge between Digital Sales, Marketing, Finance, Sales Excellence, Client Success, Implementation, Deals, and Product teams.
- Own the process for aggregating and validating call data from internal systems (e.g., CRM, call tracking tools).
- Act as the primary point of contact for Client Success, Implementation on operational matters.
Requirements
- 5+ years of experience in Sales Operations, Business Operations, or a related field.
- Strong understanding of digital sales processes, CRM systems (e.g., Dynamics), and contract workflows.
- Proven ability to manage cross-functional projects and drive accountability.
- Excellent communication and problem-solving skills.
- Familiarity with tools like Tableau or Power BI is a plus.
Work Conditions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
