Digital Sales Representative (DSR)

About
The objective of the role is to own and manage relationships with a large territory of Mid-Market clients’ accounts as a full sales cycle seller. The Digital Sales Representative (DSR) is expected to drive sales, upsell, and cross-sell in a comprehensive selling motion across all the company products and solutions, which includes virtual engagement and system touchpoints.

Job Description
The Digital Sales Representative (DSR) will be responsible for the following duties:

• Applies knowledge of how the company products and offerings are used to enable business goals or overcome business challenges to sell the company products and offerings and maintain customer relationships to achieve sales targets.
• Manages mid-market accounts, driving full-cycle B2B sales, identifies new account opportunities, maintains account plans, and creates presentation materials that are applicable to all levels of the client organization.
• Forecasts sales and possesses knowledge of sales cycles from initial contact through the procurement process, ensuring sales tools are utilized appropriately and maintained regularly.
• Participates in client communications and develops and delivers client presentations using phone, video conferencing, digital whiteboards, and webcasts.
• Maintains knowledge of industry trends and government regulations that may affect the assigned territory.
• Collaborates with the digital sales team to develop new business strategies and tactics and participates in ongoing digital sales trainings.
• Leverages CRM tools and data insights to grow the portfolio and achieve revenue targets.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Requirements

• Minimum 3 years experience in Account Management, Opportunity Management, and B2B Sales in IT, financial services, or payments.
• Skilled in pipeline development, deal closure, and CRM tools (Microsoft Dynamics preferred).
• Fluent in Arabic and English is essential, with strong communication and negotiation skills.
• High level of knowledge of the company products and the ability to drive growth through premiumization, cross-border, and digital enablement.