This role is responsible for designing and developing solutions with a strong emphasis on Amadeus solutions and systems, particularly their booking engines, as well as supporting Digital APIs and eRetail Web Services. It requires close collaboration with Digital Channels (Web & Mobile), Offer, Order, Merchandising, Customer Management, Revenue Management, and payment systems to create integrated and future-proof solutions. Additionally, the role includes providing thought leadership and strategic direction, shaping the overall roadmap with value-driven initiatives.
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Key Responsibilities:
- Lead the design and development of scalable, reliable, and cost-effective solutions aligned with business objectives and user needs.
- Translate business and technical requirements into architectural enablers in collaboration with stakeholders, IT teams, and system integrators.
- Oversee system integration to ensure seamless data flow, interoperability, and performance across the airline’s ecosystem.
- Evaluate emerging technologies and recommend optimal solutions based on scalability, security, performance, and cost-effectiveness.
- Provide technical guidance and troubleshooting support to cross-functional teams, ensuring adherence to architecture principles and best practices.
- Ensure compliance with security, privacy, and regulatory requirements in partnership with cybersecurity teams.
- Establish and maintain architectural standards, documentation, and governance to ensure consistency and quality across all programs.
- Identify and mitigate technical and operational risks, optimizing system reliability, efficiency, and scalability.
- Collaborate with project managers, UX/UI, and Agile Release Trains (ARTs) to align design, timelines, and deliverables with strategic goals.
- Manage relationships with vendors and technology partners to ensure timely, quality-aligned delivery of services and components.
- Continuously monitor system performance, recommend improvements, and drive architectural evolution through new tools and methodologies.
- Stay abreast of industry trends and innovations to identify opportunities for performance optimization and cost savings.
Education & Experience:
- 7+ years of experience in Solution Architecture with a proven track record in executing complex IT projects.
- Bachelor's degree in Computer Science or a related field is desirable.
- Previous experience with Amadeus airline systems is essential.
- Excellent communication skills and experience in senior stakeholder management.
- Proven ability to understand corporate strategy and implement necessary business processes.
- One or more certifications in Solution and/or Enterprise Architecture, such as SAFe Architect, TOGAF, Open Certified Architect, or ISEB Architecture, are preferred.
- Experience in aligning business and IT, promoting shared approaches, and delivering sustainable, reusable enterprise architecture through agile and waterfall methods.
Additional Information:
The company is the national airline of the UAE, formed in 2003. It has become one of the world’s leading airlines, offering services to numerous international destinations. The airline's ambitious Journey 2030 strategy aims to double its fleet size and triple its customer base over the next six years.
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
