This role is responsible for designing and developing solutions with a strong focus on Amadeus solutions and systems, particularly their booking engines. It encompasses support for Digital APIs and eRetail Web Services, requiring close collaboration with multiple departments including Digital Channels (Web & Mobile), Offer, Order, Merchandising, Customer Management, Revenue Management, and payment systems. The objective is to create integrated and future-proof solutions.
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Key Accountabilities:
- Lead the design and development of scalable, reliable, and cost-effective solutions aligned with business objectives and user needs.
- Translate business and technical requirements into architectural enablers in collaboration with stakeholders, IT teams, and system integrators.
- Oversee system integration to ensure seamless data flow, interoperability, and performance across the airline’s ecosystem.
- Evaluate emerging technologies and recommend optimal solutions based on scalability, security, performance, and cost-effectiveness.
- Provide technical guidance and troubleshooting support to cross-functional teams, ensuring adherence to architecture principles and best practices.
- Ensure compliance with security, privacy, and regulatory requirements in partnership with cybersecurity teams.
- Establish and maintain architectural standards, documentation, and governance to ensure consistency and quality across all programs.
- Identify and mitigate technical and operational risks, optimizing system reliability, efficiency, and scalability.
- Collaborate with project managers, UX/UI, and Agile Release Trains (ARTs) to align design, timelines, and deliverables with strategic goals.
- Manage relationships with vendors and technology partners to ensure timely, quality-aligned delivery of services and components.
- Continuously monitor system performance, recommend improvements, and drive architectural evolution through new tools and methodologies.
- Stay abreast of industry trends and innovations to identify opportunities for performance optimization and cost savings.
Education & Experience:
- 7+ years of experience in Solution architecture and a proven track record in executing complex IT projects.
- A Bachelor’s degree in Computer Science or a related field is desirable.
- Previous experience with Amadeus airline systems is essential.
- Excellent communication skills and experience in senior stakeholder management.
- Proven experience in understanding corporate strategy and implementing business processes that define how a company achieves its strategic goals.
- One or more certifications in Solution and/or Enterprise Architecture, such as SAFe Architect, TOGAF, Open Certified Architect, or ISEB Architecture, are preferred.
- Experience in aligning business and IT, promoting shared approaches, and delivering sustainable, reusable enterprise architecture through both agile and waterfall methods.
Language Requirements: (Not explicitly mentioned in the text, please review for specific language needs if relevant.)
About Etihad Airways:
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly became one of the world’s leading airlines. Based in Abu Dhabi, Etihad operates flights to numerous passenger and cargo destinations. The airline has received numerous awards for service and product excellence and is committed to an ambitious Journey 2030 strategy that aims to double its fleet size and triple customer numbers over the next six years. For further details about Etihad Airways, please visit their official website.
Work Conditions: On-site, Full-time
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
