About the Role
As a Regional Digital Solutions Specialist, you play an essential role in transforming clinical laboratories and healthcare systems across the region by deploying cutting-edge digital health innovations. Working within our dedicated navify Lab Solutions team, you guide the complete technical journey—from technical design and seamless integration to advanced troubleshooting and collaborative customer training.
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Your Responsibilities
- Drive End-to-End Technical Integrations: Lead the deployment, configuration, and optimization of digital health platforms at partner hospital and laboratory sites.
- Enable Interoperability: Connect healthcare platforms seamlessly with Hospital and Laboratory Information Systems (HIS/LIS) using standard communication protocols such as HL7 and ASTM.
- Partner as a Trusted Technical Advisor: Deliver impactful technical demonstrations, translate sophisticated system capabilities into tangible clinical and operational benefits, and support customer pre-sales engagements.
- Empower Clinical Users: Deliver tailored technical onboarding and continuous training to laboratory teams, ensuring high system reliability and clinical confidence.
- Ensure Robust Security & Compliance: Safeguard sensitive healthcare environments by applying strict data protection, cloud security, and regulatory standards to every implementation.
- Collaborate Across Boundaries: Partner closely with regional and global engineering teams to share field insights and shape the next generation of digital diagnostics.
Who You Are
You are a collaborative problem-solver with a passion for digital healthcare, technical excellence, and improving patient outcomes through smart laboratory technologies.
- Education: Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related technical discipline.
- Healthcare IT Experience: Demonstrable experience (typically 2+ years) implementing and troubleshooting IT solutions in clinical, laboratory, or hospital settings (HIS/LIS).
- Interoperability & Protocols: Practical working knowledge of healthcare interface protocols (HL7 and ASTM) alongside core database and networking concepts.
- Security & Infrastructure: Solid foundation in operating systems (Windows Server), network security/firewalls, cloud environments, and awareness of data protection regulations (such as GDPR).
- Communication & Collaboration: Strong interpersonal and presentation skills with fluency in English (Arabic is a valuable plus), enabling you to explain technical topics clearly to multidisciplinary teams.
Benefits and Opportunities
At the company, we embrace emerging innovations to enhance the patient journey. If you’re passionate about new technology and thinking ahead, we want you to join us!
Equal Opportunity Employment
The company is an Equal Opportunity Employer.
