As a Digital Sales Technical Specialist within IBM Security Threat Management, you will serve as the technical point of entry to leading solutions that assist clients in addressing the challenges of cloud security, advanced threats, compliance, privacy, and mobile and remote security. This role emphasizes both personal and professional development to ensure you remain at the forefront of industry trends, providing trusted technical advice that is crucial for client success.
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Excellent onboarding and a robust learning culture will prepare you for a positive impact and success in your career, allowing for continuous upward trajectory. You will collaborate in a supportive team environment, working closely with bright minds and co-creators to apply your passion in compelling clients to invest in IBM's products and services.
Your responsibilities will include:
- Acting as the primary security expert on your team.
- Providing early sales technical support, including demos and workshops.
- Collaborating with IBM sales teams and specialists.
- Communicating the value of your brand compared to competitors.
- Building trust and expertise across digital platforms.
To qualify for this role, you must have:
- Five or more years of experience in customer technical support, working with clients to provide security solutions insight.
- Strong technical understanding of the following solutions:
- QRadar SOAR + Add-on + App Store
- QRadar SIEM + Add-on + App Store (DSM, APIs, UBA)
- QRadar Suites + UAX
- QRadar Appliances (xx05,29,48, 1900)
- QRadar EDR Hosting and Connectors
- Ability to search, locate, and apply technical solutions using IBM's online knowledge centers.
- Excellent communication skills, both oral and written, in English and other European languages.
- Solid organizational skills with a focus on meeting project deadlines.
- Proven ability to multitask effectively in an independent and team environment.
The successful candidate will excel in analyzing and translating business requirements into security controls, developing security policies, and implementing a security management cycle. Experience in balancing security measures with client organizational culture and ecosystem will be key.
Location: Dubai, Dubai, United Arab Emirates
Job Type: Contract
Language Requirements: Proficiency in English, along with one or more European languages.
This role promises a collaborative environment where your achievements will not only drive your career but also contribute to the success of your team and clients.
