Digital Transformation Specialist

Jobs at this level are responsible for providing expert advice and support to accelerate digital transformation and strengthen business excellence across the organization. They contribute specialized knowledge to digital initiatives, demand planning, process improvement, project governance, and performance optimization. They analyze business needs, identify improvement opportunities, and recommend practical digital solutions aligned with corporate priorities and technology roadmaps.

Responsibilities

• Provide expert advice on digital acceleration opportunities aligned with corporate priorities and Technology Unit roadmaps.
• Assess business requirements and recommend suitable digital solutions, capabilities, and implementation approaches.
• Prepare analyses and recommendations to support the prioritization and funding of digital initiatives.
• Monitor actual results against forecasts and identify significant variances and their underlying causes.
• Analyze end-to-end processes and value chains to identify inefficiencies, control gaps, duplication, and digitalization opportunities.

Requirements

• Minimum of 6–8 years of experience in a related discipline.
• Prior experience in digital transformation, business analysis, demand planning, project support, process improvement, and governance in a telecommunications or technology-driven industry.
• Bachelor Degree in Business Administration or Computer Science.

Additional Education Certifications

• Project Management Professional (PMP) or PRINCE2 is recommended.
• Certified Business Analysis Professional (CBAP) is recommended.
• Lean Six Sigma Green Belt or Black Belt is recommended.