About
The Acceptance, Enablers & Crypto team in EEMEA develops and manages acceptance, processing and crypto relationships to strengthen the company's acceptance network. The team drives business growth by supporting those that enable making and accepting payments. Additionally, the team supports partners with insights, operational guidance, and the company's product adoption to accelerate market development.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Role Specification
The person will be responsible for driving partnerships and commercialization for our Enabler segment in our Arabia and Eastern Europe Divisions. As an Account Director within the company's Acceptance, Enablers & Crypto team, you will be responsible for managing, developing, and growing relationships with key customers. You will play a central role in driving the performance of the company's payment ecosystem by supporting partners’ business objectives, optimizing acceptance, and ensuring the delivery of the company's products, solutions, and value-added services.
Major Accountabilities
- Serve as the primary point of contact for assigned partners and further build partner pipeline.
- Build deep, trusted relationships with stakeholders across commercial, product, and operations teams.
- Develop and execute account plans aligned with partner business priorities and the company's strategic goals.
- Identify and drive opportunities to grow the company's acceptance, transaction volume, and revenue across partners.
- Monitor performance metrics and KPIs; proactively address gaps and recommend improvements.
- Advocate the company's products, value-added services, and innovation initiatives to partners, ensuring successful deployment and adoption.
- Support technical and operational enablement in collaboration with internal functional teams.
Requirements
Knowledge / Experience
- Bachelor’s degree in business or equivalent work experience
- 10+ years related work experience, preferably in financial services
- Experience in specialist sales, product management, product development, and project management desirable
Skills / Abilities
- Considered an expert with a detailed understanding of and experience in Acceptance and payments (PSP’s, payment processors, gateways, etc.)
- Detailed knowledge of products and services specific to the industry
- In-depth experience executing and managing business development strategies for large or complex countries/regions/industry verticals
- Track record in achieving business development targets and building customer relationships through customer sales
- Demonstrated success introducing existing and new/emerging solutions into various company's countries/regions/industry verticals
- Led cross-functional projects within own country/region
- Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level
- Self-starter with a strong work ethic and highly organized, holding self and others to high standards
- Open and creative; comfortable with uncertainty in a changing/fast-paced environment and driving change
Corporate Security Responsibility
All activities involving access to the company's assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, the company is responsible for information security. This includes:
- Abiding by the company's security policies and practices;
- Ensuring the confidentiality and integrity of the information being accessed;
- Reporting any suspected information security violation or breach; and
- Completing all periodic mandatory security trainings in accordance with the company's guidelines.
Location
Dubai, United Arab Emirates
