Standard Chartered Bank is seeking a proactive and strategic Digital Channels Lead to drive the deployment and commercialization of digital capabilities across Transaction Banking in Africa and the Middle East. This role is pivotal to advancing our digital agenda across Cash, Trade, Financial Markets, and related Corporate & Investment Banking (CIB) segments. You will spearhead the delivery and adoption of platforms such as Straight2Bank, Standard Chartered PrismFX, Application Programming Interface (API) banking, and digital onboarding tools—aligning with both strategic and regulatory priorities. The position requires close collaboration with internal and external stakeholders to ensure seamless delivery of client-centric digital solutions.
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Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Language Requirements: Fluent in English (Arabic is an added advantage)
Key Responsibilities:
- Keeping the Lights On (KTLO): Oversee deployment of digital platforms including Straight2Bank, API solutions, Standard Chartered PrismFX, and Straight2Bank Pay. Ensure effective localization, implementation, and user testing of new capabilities across client segments (CIB, Financial Institutions, Financial Markets).
- Commercialization: Drive market adoption of digital solutions through frontline training, client engagement, and internal awareness campaigns. Represent the bank in Requests For Proposals (RFPs), client meetings, and industry events.
- Strategic Projects: Lead digital efforts for regional and group-level strategic projects, such as ISO migration and cybersecurity enhancements. Collaborate on Paytech integration and co-creation with clients in emerging technologies like AI and digital assets.
- Governance, Compliance & Risk: Act as country owner for channel governance documentation, ensuring full compliance with group and local regulatory requirements. Proactively address audit findings and mitigate digital channel risks.
Qualifications and Experience:
- Master's degree in Computer Science, Finance, or Business Administration (Finance major preferred).
- Strong knowledge of transaction banking digital platforms, regulatory frameworks, and channel architecture.
- Excellent communication, presentation, and stakeholder management skills.
What We Offer:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social well-being. Benefits include core bank funding for retirement savings, medical and life insurance, time-off options (annual leave, parental/maternity, sabbatical, volunteering leave), and proactive well-being support. Furthermore, we foster a continuous learning culture to support your growth and are committed to being an inclusive and values-driven organization.
