About the Role
This role owns the three-horizon digital roadmap spanning smart physical operations (Horizon 1), digital marketplace platform (Horizon 2), and a regional AI-powered platform (Horizon 3), while navigating critical platform partnership decisions and technology vendor relationships.
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Responsibilities
Core Responsibilities:
- Define and execute digital marketplace product strategy, including B2B trade enablement, tenant services, and value-added services
- Drive development of AI-powered capabilities including demand forecasting, predictive analytics, and intelligent supply chain optimization
- Establish data architecture foundation to support advanced analytics and future AI capabilities
- Manage integration with the company Trade & Logistics Platform (ATLP) and other government systems
- Define feature roadmaps, prioritization frameworks, and MVP scoping for iterative platform releases
- Oversee completion of Phase I technology systems (CRM, ERP, access management) with July 2026 go-live deadline
- Manage technology gap assessment and procurement planning for identified system needs
- Coordinate integration assessments between existing company infrastructure and new requirements
- Lead RFP processes and vendor selection for new technology platforms and services
- Ensure seamless coordination between technology implementation and physical facility readiness for October 2026 launch
- Own ongoing digital marketplace platform evolution and feature releases after October 2026 launch
- Monitor platform performance, user adoption metrics, and business outcomes
- Drive continuous improvement of tenant experience and digital service offerings
- Manage evolution from Horizon 1 (smart operations) through Horizon 2 (marketplace) to Horizon 3 (AI-powered regional platform)
- Build and lead a small digital product team as the platform scales
People Management Responsibilities:
- Collaborate with company CTO and technology team to leverage existing infrastructure and capabilities
- Work cross-functionally with Commercial, Operations, and Administration teams to align digital strategy with operational priorities
- Manage consultant and vendor relationships including technology implementers and strategic advisors
- Coordinate across multiple Annual Operating Plans (AOPs) to ensure integrated execution
- Influence without direct authority in a matrix environment where technology team reports to company CEO and the company
Qualifications
Educational & Qualifications:
- Bachelor's degree in business, Technology, Supply Chain, or related field; MBA or advanced degree preferred
- 10+ years' experience in digital transformation, product management, or technology strategy roles
- 5+ years at senior leadership level (VP, Director, or equivalent) with board-level presentation experience
- Proven track record of launching digital platforms or marketplaces, preferably in B2B environments
Nature of Experience:
- Exceptional stakeholder management and executive communication skills
- Proven ability to influence and drive results in complex matrix organizations without direct authority
- Experience coordinating across multiple functional teams (Commercial, Operations, Technology)
- Strong project management skills with ability to manage aggressive timelines and competing priorities
- Balance of strategic thinking and hands-on execution capability
- Deep experience in digital marketplace or e-commerce platform development (B2B strongly preferred)
- Background in food & beverage, FMCG, supply chain, or logistics industries
- Familiarity with AI/ML applications in supply chain, demand forecasting, or predictive analytics
- Experience with trade platforms, logistics technology, or distribution systems
