About the Role
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The company is seeking an experienced and strategic Director, Facilities Asset Management (FAM) to lead the maintenance, operations, and lifecycle management of critical assets across our world-class attractions and leisure destinations. Reporting to the Senior Director, Facilities Asset Management, this leadership role is responsible for ensuring the safe, efficient, and cost-effective operation of all facilities, infrastructure, and building systems. The successful candidate will oversee large multidisciplinary teams, manage significant operational and capital budgets, drive asset performance, and ensure the highest standards of guest experience, safety, and compliance.
Key Responsibilities
- Lead all Facilities Asset Management operations across hard and soft services.
- Oversee maintenance activities for HVAC, electrical, plumbing, civil, irrigation, water treatment, fire life safety, and related systems.
- Develop and implement facility management strategies, policies, and procedures.
- Manage departmental OPEX and CAPEX budgets, forecasting, and financial performance.
- Drive preventive maintenance programs and asset lifecycle management through CMMS systems.
- Lead refurbishment, upgrade, and capital improvement projects from planning through execution.
- Ensure compliance with local regulations, fire codes, environmental standards, and health & safety requirements.
- Manage contractors, vendors, service providers, and service level agreements.
- Monitor departmental KPIs and implement continuous improvement and cost optimization initiatives.
- Collaborate with operational teams to ensure facilities support business objectives and exceptional guest experiences.
- Build, develop, and inspire high-performing engineering and facilities teams.
What We're Looking For
Essential Qualifications
- Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field.
- Minimum 15 years of facilities, engineering, or maintenance experience.
- Minimum 10 years' experience leading engineering, maintenance, or facilities teams.
- Strong leadership, stakeholder management, and decision-making capabilities.
- Excellent communication, negotiation, and problem-solving skills.
Technical Expertise
Hands-on knowledge and experience managing:
- Building Management Systems (BMS)
- HVAC systems (AHU, FAHU, FCU, chillers, heat exchangers)
- Water treatment and pumping systems
- Aquatics, fountains, and irrigation systems
- Electrical infrastructure
- Boiler systems
- Fire suppression and fire-fighting systems
- Preventive maintenance and asset management programs
Preferred Qualifications
- Certified Facility Manager (CFM) or similar professional certification.
- Experience with CMMS platforms such as Maximo, CAFM, or equivalent.
- Knowledge of AutoCAD.
- Project Management experience.
- Background within theme parks, attractions, hospitality, leisure, or large-scale mixed-use facilities.
Shape the Future With Us
At the company, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people. From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do. We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at the company.
