About the Role
The role involves managing the entire Marine Technical Department to ensure that operations are customer-oriented and cost-effective, with a focus on maintaining all assets to the highest standards. This position plays a critical role in supporting the Abu Dhabi 2030 vision by developing marine services across various ports and logistics hubs in Abu Dhabi.
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Responsibilities
Core Responsibilities:
- Support Abu Dhabi 2030 vision by developing marine services in various ports and logistics hubs in Abu Dhabi.
- Ensure the highest levels of customer service satisfaction by providing quality facilities and services.
- Ensure that the marine services sector provides the capacity, performance, and range of maritime, port, and logistics services necessary for economic development in Abu Dhabi.
- Demonstrate commitment to sustainable development and achieve economic value addition.
- Ensure compliance with laws and regulations set by the Federal Government, Abu Dhabi Government, Department of Transport, and Abu Dhabi Ports in delivering marine services throughout Abu Dhabi's ports.
- Stay fully conversant with international shipping and port conventions adopted by the UAE and ensure compliance.
- Monitor the performance of the marine sector and its service providers to identify weaknesses in service delivery and enforce appropriate action to achieve excellent service performance.
- Implement and maintain international benchmarking of key service delivery/performance indicators.
- Review and ensure the implementation of Service Level Agreements with various divisions of corporate Abu Dhabi Ports.
- Ensure high-level financial performance and revenue generation from Marine Services.
- Regularly inform and coordinate with senior management on activities, achievements, and challenges facing Safeen.
- Attend Board meetings, contributing as necessary, at the request of the CEO and Board of Directors.
- Represent the company at national and international forums to promote the organization and ensure Safeen upholds the highest international standards.
- Continuously explore opportunities for new business development or modifications to existing lines for improved efficiency.
- Implement initiatives aimed at achieving continuous improvement of service standards.
- Perform other tasks as assigned by the CEO of the company.
People Management Responsibilities:
- Efficiently manage the technical departments within the Marine Services Division.
- Maximize operational efficiency to ensure revenue inflow aligns with the approved budget supporting the company's budgetary commitments.
- Assess the division's manning needs and propose revisions to the division's organizational chart in alignment with the growing scope of Marine Services.
Strategic Responsibilities:
- Develop the business strategy for the company's role and participation in the marine sector, including negotiating concessions, service contracts, or joint venture agreements with service providers.
- Ensure service providers cooperate and communicate effectively with port users, government organizations, and other stakeholders, fostering a culture of continuous improvement within the sector.
- Ensure future income generating activities align with investments in marine services across various ports and projects.
- Guarantee compliance with international safety and security standards for marine facilities, operators, and other service providers, along with regular monitoring of compliance.
- Support the development of ports in Abu Dhabi through efficient marine services, in compliance with the Emirate of Abu Dhabi's vision to establish it as a commercial hub.
Qualifications
Educational and Technical Qualifications:
- Bachelor’s/Master’s degree in relevant field.
- Marine Technical expertise.
- Experience in the ports and marine industry in a similar senior managerial role.
Language Skills:
- Proficient in written and spoken English.
Years of Experience:
- Minimum of 5 years of maritime experience in senior managerial roles.
Nature of Experience:
- Strong results orientation and commercial focus.
- Highly developed political negotiation skills.
- High-level understanding of government organization and processes.
- Detailed knowledge of the commercial and operational business drivers within the maritime, ports, and logistics sector.
