About the Role
The Director - Loyalty & Embedded Solutions is a regional strategic leadership role responsible for driving new business growth and managing key partnerships across loyalty programs, digital platforms, marketplaces, and rewards and recognition ecosystems. The role will lead regional growth, with primary responsibility for UAE, engaging senior-level stakeholders, identifying emerging opportunities, and delivering scalable commercial wins that align with the company’s vision.
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Key Responsibilities
- Build and maintain senior-level strategic partnerships across loyalty programs, digital platforms, marketplaces, ecosystems
- Own and drive the growth of the Embedded Solutions business across the region, with primary responsibility for UAE, identifying new commercial opportunities, building strategic partnerships, and driving scalable solutions across loyalty programs, digital platforms, marketplaces, and rewards ecosystems
- Set and drive the regional business development strategy, focused on new sales and expanding existing relationships
- Identify and pursue emerging commercial opportunities in gift card marketing and digital incentives
- Lead complex end-to-end sales cycles, including senior stakeholder engagement, negotiations, and deal closures
- Own pipeline management, forecasting, and reporting on commercial KPIs
- Lead and mentor a high-performing team aligned to business priorities
- Collaborate with product, technology, and operations teams to ensure smooth partner delivery and integration
- Monitor market trends, competitor activity, and customer insights to inform growth strategies
Experience & Qualifications
- 14+ years of experience in business development, sales, or partnerships, preferably within loyalty, marketplaces, or rewards ecosystems, with regional experience
- Proven ability to engage senior executives and close complex deals
- Strong commercial acumen with a data-driven approach to growth and strategy
- Experience leading and developing teams in a cross-functional environment
- Bachelor’s degree required; MBA or relevant certification preferred
Benefits
- Opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis.
- A dynamic and collaborative work environment.
- Opportunity to shape the future of digital giving in high-growth markets
- Compensation and benefits package
- Flexible work environment with a Monday to Friday schedule.
If you have a strong background in business development, strategic partnerships, and commercial growth across loyalty, rewards, digital platforms, or embedded solutions, and are ready to drive regional growth and build high-value partnerships, we would be happy to hear from you.
