About the Role
The Director - Loyalty & Embedded Solutions is a regional strategic leadership role responsible for driving new business growth and managing key partnerships across loyalty programs, digital platforms, marketplaces, and rewards and recognition ecosystems. This role involves leading regional growth, primarily in the UAE, by engaging senior-level stakeholders, identifying emerging opportunities, and delivering scalable commercial wins that align with the company’s vision.
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Key Responsibilities
- Build and maintain senior-level strategic partnerships across loyalty programs, digital platforms, marketplaces, and ecosystems.
- Own and drive the growth of the Embedded Solutions business across the region, focusing on the UAE, by identifying new commercial opportunities, building strategic partnerships, and driving scalable solutions across loyalty programs, digital platforms, marketplaces, and rewards ecosystems.
- Set and drive the regional business development strategy, focusing on new sales and expanding existing relationships.
- Identify and pursue emerging commercial opportunities in gift card marketing and digital incentives.
- Lead complex end-to-end sales cycles, including senior stakeholder engagement, negotiations, and deal closures.
- Own pipeline management, forecasting, and reporting on commercial KPIs.
- Lead and mentor a high-performing team aligned with business priorities.
- Collaborate with product, technology, and operations teams to ensure smooth partner delivery and integration.
- Monitor market trends, competitor activity, and customer insights to inform growth strategies.
Experience & Qualifications
- 14+ years of experience in business development, sales, or partnerships, preferably within loyalty, marketplaces, or rewards ecosystems, with regional experience.
- Proven ability to engage senior executives and close complex deals.
- Strong commercial acumen with a data-driven approach to growth and strategy.
- Experience leading and developing teams in a cross-functional environment.
- Bachelor’s degree required; MBA or relevant certification preferred.
Benefits
- Opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest, such as territory management, automation and development of new processes, project management, and data analysis.
- A dynamic and collaborative work environment.
- Opportunity to shape the future of digital giving in high-growth markets.
- Competitive compensation and benefits package.
- Flexible work environment with a Monday to Friday work schedule.
