About the Role
Lead and oversee efforts to use technology to drive the development and implementation of financial technology solutions that enhance financial processes, customer transactions, and overall business efficiency.
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Fintech
- Develop and execute a financial technology strategy in alignment with business growth, digital transformation, and customer experience objectives.
- Lead the design and implementation of scalable fintech solutions to support high-volume transactions across customers, merchants, riders, and internal finance operations.
- Drive innovation in payment systems, digital wallets, refunds, settlements, and reconciliation processes to ensure speed, accuracy, and reliability.
- Partner closely with Product, Engineering, Data, Operations, and Finance teams to embed fintech solutions seamlessly into workflows.
- Ensure full compliance with Saudi regulatory requirements (SAMA, ZATCA, VAT, data protection) and group policies, while proactively managing fintech-related risks and controls.
- Oversee fraud detection, transaction monitoring, and cybersecurity measures related to financial systems and digital payments.
- Own and manage the fintech budget, ensuring cost efficiency, ROI optimization, and sustainable investment in new technologies and partnerships.
- Analyze financial and transaction data to identify trends, revenue opportunities, cost optimization areas, and system performance improvements.
- Prepare executive-level financial technology reports and dashboards, providing insights on transaction performance, risk exposure, and innovation impact.
- Lead and develop a high-performing fintech team, fostering a culture of ownership, innovation, and continuous improvement.
- Stay ahead of emerging fintech trends (open banking, embedded finance, BNPL, digital wallets, AI-driven fraud prevention) and assess their relevance to the ecosystem.
- Build and manage strategic relationships with banks, payment providers, fintech startups, and regulatory bodies to strengthen financial infrastructure.
- Support business expansion initiatives by enabling new financial products and services for merchants and customers (e.g., faster settlements, flexible payment options).
Strategy & Planning
- Contribute to the development and execution of the Division’s ABCs and OKRs, ensuring alignment with other functions' heads.
- Make critical decisions that support the Division's strategic and tactical direction.
- Establish plans for the respective functions/teams and provide inputs to support the Division’s goals and objectives.
- Distribute tactical responsibilities effectively to potential leaders in the Division to improve the succession readiness of the organization.
- Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
Governance and Resilience
- Follow relevant policies, procedures, and processes for controlled and consistent daily work.
- Contribute to identifying opportunities for continuous improvement of processes and practices.
- Uphold a high-performance working environment and promote core values.
People Management
- Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
- Participate in recruiting key talents for the function.
- Provide clear direction, prioritize tasks, assign responsibility, and monitor workflow.
- Offer opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
Budget Management
- Manage and own the budgeting cycle, providing input to the process.
- Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
- Investigate and propose strategies that result in a positive financial impact.
- Manage reporting departments effectively within budget and report accurately on progress made and challenges encountered.
- Formulate strategies that result in a positive financial impact while mitigating financial and operational risks.
Qualifications
Knowledge and Experience
- 10 - 12 years of relevant experience.
Education and Certifications
- Bachelor’s degree in finance, Fintech, or a related field.
- Master’s degree is preferred.
