Director of FM

About the Role
Drive business growth and profitability while ensuring reliable facilities services. This role oversees operational performance and asset maintenance with a focus on safety and customer satisfaction.

Key Responsibilities

• Develop and execute the subsidiary’s business strategy and operational plans.
• Lead hard and soft facilities management services including preventive and corrective maintenance.
• Grow revenue through new service offerings and client contracts.
• Oversee commercial proposals and service pricing to support competitive and profitable bids.
• Manage budgets and financial forecasts while improving cost efficiency.
• Lead workforce planning and resource allocation across operations.
• Manage contracts and monitor supplier and subcontractor performance.
• Track operational and financial KPIs to improve service quality and contract profitability.
• Oversee mobilization for new contracts and mall openings.
• Ensure compliance with Saudi regulations and health and safety requirements.
• Drive technology adoption and sustainability initiatives.
• Develop the Facilities Management team and report business performance to senior management.

Requirements

• Bachelor’s degree in Facilities Management or Engineering or a related field. A master’s degree or MBA is preferred.
• 12–15 years of facilities management experience including at least 5 years in a senior leadership role.
• Proven experience across large shopping centers or mixed-use developments or commercial real estate portfolios.
• Strong knowledge of building systems and asset lifecycle management.
• Extensive experience in contract management and operational budgeting.
• Strong leadership and commercial negotiation skills.
• English proficiency is required. Arabic is an advantage.
• CFM or FMP or PMP certification is preferred.