About the Role
The role focuses on providing a personalized service to a portfolio of High Net Worth (HNW) clients, aimed at developing strong relationships, achieving maximum profitability for both the clients and the bank, and retaining clients' loyalty and respect. The job holder is responsible for enhancing Private Banking sales and revenues while promoting the cross-selling of bank products. Additionally, the Financial Advisor is tasked with sourcing new business from Super High Net Worth individuals through referrals, marketing activities, and personal networks, ensuring clients are informed about all financial services offered by the bank.
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Responsibilities
- Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers.
- Communicate effectively with HNW clients to provide structured advice based on their needs.
- Recognize opportunities to partner with other bank professionals to meet client needs and maximize bank revenues.
- Maximize profitability from the Private Banking base while countering competition from other providers offering alternative investment or wealth management opportunities.
- Safeguard the bank from potential loss, anti-money laundering fraud, and ensure ethical behavior.
- Uphold the bank's reputation by ensuring ethical professional conduct at all times before, during, and after sales.
- Enhance market profile and awareness.
- Achieve revenue goals, sales, and portfolio growth targets across a range of products and services including Investments, Term Deposits, CASA balances, Trade and Commodity Management, FX trading, and share financing.
- Acquire new clients who are 'new to bank' from the HNW segment.
- Maintain a superior customer service experience for clients, including proactive servicing and pre-empting issues.
- Minimize customer attrition.
- Maintain proactive contact with clients.
Qualifications
- University Graduate.
- Strong understanding of numbers, selling, and investments/financial market knowledge.
- Excellent interpersonal skills and cultural sensitivity.
- Proficient in relationship management and networking skills with an extroverted, amiable personality.
- A minimum of 2 years' experience in a similar role at another bank or financial services company within the UAE, with certification from the Securities & Investment Institute (SII) for selling investments.
