About the Role
This role offers the opportunity to lead procurement activity that supports critical operational needs. As Director - Contracts & Procurement, you will help ensure that sourcing, contracting, and vendor governance processes are aligned with business priorities, while partnering closely with internal stakeholders to maintain continuity, control, and service quality across a complex operating environment.
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Responsibilities
- Lead procurement planning and sourcing activities for City Ops, including requirements gathering, timelines, and coordination with central procurement.
- Manage RFPs, service orders, contract approvals, renewals, and variations with relevant teams and central functions.
- Oversee contract lifecycle management to ensure agreements are tracked, updated, renewed, and aligned with operational needs.
- Maintain a consolidated contract register covering status, ownership, scope, SLAs/KPIs, risks, and renewal requirements.
- Support vendor performance management through SLA/KPI monitoring, issue escalation, and corrective action follow-up.
- Coordinate with Procurement, Legal, Finance, and other functions to ensure efficient contract execution and governance.
- Provide commercial controls and reporting on contract performance, procurement risks, upcoming renewals, and service gaps.
Requirements
- Bachelor's degree in supply chain, business administration, law, finance, or a related field.
- 12+ years of experience in procurement, contracts management, commercial management, supply chain, or vendor management, including experience leading a complex procurement department or function.
- Procurement and contracts leadership experience within a large-scale, varied, and complex environment.
- Strong understanding of sourcing, RFPs, service orders, contract approvals, renewals, variations, and procurement governance.
- Knowledge of contract lifecycle management, vendor performance, SLAs/KPIs, and commercial controls.
- Experience translating operational needs into clear procurement requirements and contract scopes.
- Hands-on experience with SAP, Ariba, and Power BI.
- Proven ability to coordinate across procurement, legal, finance, operations, and service providers, with experience negotiating with stakeholders or service providers.
- Experience producing reports on contract, procurement, or commercial performance and resolving contract, procurement, or vendor-related issues with stakeholders.
- Experience in real estate, city operations, or large-scale development environments is a plus.
