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Director, Services - Vertical Solutions

Unlock employer Dubai, United Arab Emirates Posted: 18 Jul 2026

Financial

  • Estimate: $120k - $150k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Job: The company powers economies and empowers people in over 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

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We are seeking a strategic and entrepreneurial Director, Services - Vertical Solutions to drive the scaling of a high-value Services business for our Commercial customers across the AP, EEMEA, and Europe regions. This role will involve defining and executing a robust Go-To-Market (GTM) strategy that unlocks new revenue streams, expands monetizable offerings, and strengthens performance discipline across Commercial & New Payment Flows (CNPF).

Key Responsibilities:

  • Expand existing Services to CNPF (e.g., SSO, Loyalty, Deploy) and pilot with anchor clients.
  • Build a segment-led service roadmap for commercial verticals.
  • Execute the services GTM strategy, including segmentation, value proposition, packaging, and pricing.
  • Own the CNPF services sales pipeline; forecast accurately and maintain healthy coverage ratios.
  • Coordinate post-sale execution with the Services Delivery team.
  • Elevate strategic interactions with key customers, fintechs, ecosystem partners, and C-suite stakeholders.
  • Provide thought leadership on CNPF services trends within commercial verticals.
  • Scale 1-to-many motions for commercial verticals.
  • Tailor pricing/packaging for commercial verticals while preserving margins.

Qualifications:

  • Education: Bachelor’s degree required; advanced degree preferred.
  • Experience: Proven track record leading strategy and launching scalable products/services.
  • Industry/Technical: Deep understanding of the payments industry and CNPF.
  • Leadership & Consulting: People leadership experience and executive-level communication skills.
  • Certifications: Relevant industry certifications preferred.

Language Requirements: Not specified in the job listing.

Work Conditions:

  • Hybrid
  • Full-time

Location: Dubai, Dubai, United Arab Emirates

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