About the Role
The Director – SME Specialist Sales is a leadership position based in Riyadh, overseeing the KJB cluster which includes KSA, Jordan, and Bahrain. This role reports to the SME Head of Commercialization and requires a strategic, consultative mindset. The individual must operate credibly as a trusted advisor to clients, merging high-level thinking with robust execution discipline.
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Responsibilities
- Develop and execute SME growth strategies, combining sales leadership with strategic advisory support to help clients identify opportunities and solve business challenges.
- Engage clients through hands-on, consultative approaches, including on-site interactions, needs assessments, opportunity shaping, and solution positioning for Financial Institutions and non-financial institution partners.
- Identify, originate, and convert new business opportunities, develop SME ecosystem plays, and drive the commercialization of signed deals to achieve measurable revenue outcomes.
- Contribute to achieving SME P&L objectives across key customers in the KJB cluster, focusing primarily on KSA, Jordan, and Bahrain, aligned with regional expert sales priorities and business goals.
- Identify product, proposition, and business innovation opportunities across SME payment segments.
- Provide subject matter expertise and advisory leadership while collaborating closely with clients and internal stakeholders to analyze needs, shape strategic recommendations, and oversee end-to-end execution across sales, product, and market teams.
- Lead, coach, and develop a high-performing team culture that promotes accountability, collaboration, strong execution, and continuous improvement.
Qualifications Required
- Deep knowledge of SME products and services, including SME card and solutions offerings, with significant experience in sales and business development within the SME sector.
- Extensive business experience with a proven track record in the payments industry and a solid understanding of both commercial and consumer payments.
- Strong strategic thinking and consulting abilities, including the capacity to assess client needs and turn market insights into actionable recommendations, influencing decision-making at senior levels.
- Experience in consulting, solution selling, or advisory-led client management, with a strong record of engaging directly with customers in on-site environments to shape opportunities, guide implementation, and deliver business outcomes.
Corporate Security Responsibility
All individuals accessing the company assets, information, and networks must comply with security responsibilities, including:
- Abiding by the company’s security policies and practices.
- Ensuring the confidentiality and integrity of accessed information.
- Reporting any suspected information security violations or breaches.
- Completing all periodic mandatory security trainings as per the company’s guidelines.
