About the Role
To support our growth across the Middle East and Africa, we are looking for a Channel Partner Specialist based in the UAE. In this role, you will work closely with distributors, channel partners, and internal teams to drive partner success, operational excellence, and revenue growth.
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How You Will Make a Difference:
The Channel Partner Specialist supports the development, management, and growth of the international indirect sales channel by combining operational excellence and partner-facing activities. The role acts as a central interface between internal teams, distributors, and channel managers, ensuring efficient execution of sales processes and partner enablement while supporting revenue growth.
Key Responsibilities
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Channel Partner Support & Relationship Management
- Serve as the primary operational contact for distributors and channel partners.
- Support partner onboarding activities and ongoing engagement.
- Build and maintain positive working relationships with channel stakeholders.
- Assist Channel Managers in driving partner success and growth.
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Sales Operations & Deal Execution
- Prepare quotations and manage sales documentation.
- Maintain accurate CRM records, sales pipeline, and forecasting.
- Ensure compliance documentation.
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Channel Performance & Reporting
- Monitor and track partner performance metrics.
- Support regional business reviews and performance reporting.
- Assist with sales forecasting and business planning activities.
- Help identify opportunities to improve channel effectiveness and performance.
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Partner Enablement & Coordination
- Support trainings, demos, and partner events.
- Support partner marketing initiatives and lead-generation activities.
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Cross-functional Collaboration
- Work closely with Sales, Marketing, Customer Success, and Technical teams.
- Facilitate communication and coordination between internal and external stakeholders.
- Support consistent execution of regional growth initiatives and partner programs.
Key Competencies
- Proven ability to build and maintain strong business relationships.
- Strong customer focus and commitment to partner success.
- Planning & Results Orientation.
- Strong communication skills with fluency in English.
- Effective negotiation skills.
- International experience preferred and cross-cultural awareness preferred.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Qualifications & Experience
- Bachelor’s degree or equivalent professional experience in supporting distributors, resellers, or partner networks.
- Minimum of 2 to 5 years in channel sales, indirect sales, partner management, or sales operations.
- Experience with CRM (e.g., Salesforce).
- International experience, particularly in the Middle East/Africa/APAC, is advantageous.
Skills & Attributes
- Strong organizational skills.
- Ability to work effectively across different cultures and geographies.
- Proactive, collaborative, and solution-oriented approach.
- Strong written and verbal communication skills in English.
- Additional language skills are an advantage.
