You as a Distribution Transformer Application Engineer will be part of the company business based in Dubai, UAE (flexible for Egypt/Turkey). You will lead the regional Application Engineering & Business Development activities related to the transformer portfolio by understanding market trends and securing the anticipated growth impact.
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Location
Dubai, Dubai Emirate, United Arab Emirates
Job Schedule
Full time
Remote
No
Your Responsibilities
- Fulfilling the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT’s), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, and off cycle technical and knowledge support to customer contacts.
- Fulfilling the internal company facing dimensions, activities shall include internal technical trainings (HIIT’s) and Customer relationship presentations, tender strategy & negotiation recommendations. Engage factory and tender engineering teams to develop and deploy trust, acceptance, and team integration, Customer support during FAT, post-order problem solving.
- Developing and implementing KPI’s and targets for the Transformer portfolio to provide visibility of activity and outcomes in the dimensions listed above. The metrics for performance review might include the number of CTT’s, HIIT’s, specifications influenced.
- Contributing to and following a structured market plan combining the technical info gathered with customers while deploying a strategic overview mindset.
- Ensuring that all Customer interactions are reported in SFDC and pursue its support by the M&S team of the Hub.
- Ability to develop one’s own technical presentations, additionally use colleagues and BL technical presentations supported by an underlying deep understanding of the topics.
- Understanding of all transformer portfolio for different segments and applications and will support from a technical knowledge point of view the WCFE Team for the Marketing and Sales activities of the HUB and represents the interests of the GPG/BL in the given Country/Region.
- Providing customer feedback as well as strategic marketing inputs to GPG/GPMM and support the market analysis validation and competitive landscape and heat maps.
- Supporting and engaging closely within Application Engineering teams.
- Living the company’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background
- A bachelor’s degree in electrical engineering. A master’s degree or accreditation or participation in industry technical bodies (CIGRE, IEC, etc.) is a plus.
- Proficiency in both spoken & written English language is required. Intercultural sensitiveness is required, with colleagues and customers from multi-countries in assigned region with good communication skills in oral and written. Language proficiency in Arabic and/or French is a plus.
- Minimum 5 years of experience in technical roles like transformer design, technical interaction, directly with customers in a tender or order execution capacity.
- Exposure to the sales and order execution process is a plus.
- Should have technical skills in transformers and be able to connect the technical teams to the marketing teams in the Demand countries within the HUB.
- Be willing to travel ~35%.
