About the Role:
Join a dynamic team as a Document Controls Manager where you will lead and oversee document control operations, ensuring project deliverables align with schedules and standards. You will provide technical guidance, manage workloads, and support the development of junior staff members, fostering a culture of growth and innovation. This role requires strong leadership skills, a commitment to quality, and effective communication with both staff and clients.
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What You'll Be Doing:
- Provide technical guidance to lower-level staff assigned to the Document Control department.
- Prioritize, assign, and monitor workload to ensure project deliverables meet schedule.
- Establish clear/concise work standards and goals for staff.
- Provide training and development, review work produced, conduct performance evaluations, and take corrective action as necessary.
- Resolve non-routine help desk issues and inquiries related to document controls (e.g., resolving access issues).
- Offer on-demand request services to the Project Manager and team leads, such as:
- Providing labor forecast reports to delivery order managers on anticipated document control support requirements.
- Creating/formatting customized electronic libraries in SharePoint for collaboration and document management.
- Identify and coordinate document control resources to support program team members, and serve as a liaison to client counterparts.
- Administer and maintain mailbox traffic, electronic documentation, incoming record logs, project library, distribution lists, and permissions and security groups.
- Provide backup support to document control staff for processing daily incoming mailbox traffic and maintain SharePoint libraries and the document control website.
- Perform quality checks by sampling processed incoming traffic and help desk inquiries for accuracy and adherence to procedures.
- Provide document control orientation briefings and materials to new hires.
- Conduct training sessions for document control staff and program team members on the use of software tools and resources, including informal lunch-time training on program forms and templates.
- Conduct goal plan review meetings with staff.
- Establish document control responsibilities for delivery order start-up, close-out, and prime contract close-out.
- Perform other responsibilities associated with this position as may be appropriate.
What Required Skills You'll Bring:
- Bachelor’s degree in any field.
- Minimum 20 years of related work experience, with at least 10+ years as Document Controls Manager or an equivalent combination of formal education and work experience.
- Proven experience using an Electronic Document Management System (EDMS) software.
Benefits:
- Commitment to employee wellness and growth opportunities.
- Inclusive workplace culture that values diversity.
We encourage you to aim for the stars and imagine your next career move with us!
