Documentation & Technical Administration Officer (Arabic Speaking)

The Documentation & Technical Administration Officer is responsible for creating, formatting, and managing all official departmental documentation, including memos, user guides, SOPs, and operational manuals. The role ensures that all written materials are clear, accurate, compliant with organizational standards, and properly stored for easy retrieval.

Key Responsibilities

• Draft and format official memos, letters, and formal correspondence for internal and external stakeholders, ensuring alignment with the approved corporate tone, structure, and formatting standards.
• Update and standardize user guides for systems, tools, and processes, ensuring technical accuracy and usability through collaboration with subject matter experts (SMEs).
• Organize and maintain the department’s documentation repository in SharePoint or other platforms, tracking approvals and managing the status of documents.
• Assist with preparing meeting minutes, reports, and presentations, and coordinate with other departments to gather necessary data and updates.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or related field.
• 3+ years in administrative support, documentation management, or technical writing roles.
• Strong command of Arabic and English for formal and technical writing.
• Experience in government, corporate, or regulated environments is an advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and SharePoint.
• Excellent organizational skills and attention to detail.
• Ability to understand and summarize technical or procedural information clearly.

Requirements

• Bachelor's degree in Information Technology, Technical Communication, or a related field.
• 5+ years of experience in technical writing, documentation management, or a related administrative role.
• Strong understanding of technical concepts and ability to communicate them clearly.
• Experience with document management systems and tools (e.g., Confluence, SharePoint, or similar).
• Excellent writing, editing, and proofreading skills.
• Highly organized with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and ability to work effectively with cross-functional teams.