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About this opportunity
Join the team supporting the operation and maintenance of Deep Packet Inspection (DPI) platforms across mobile and FTTH networks. You will help maintain platform stability and performance while supporting business and regulatory requirements.
What you will do
- Operate and maintain DPI platforms; monitor performance and analyze trends to identify potential failures or degradation.
- Investigate and resolve customer and platform issues, coordinating with PS Core, IP Transport, OSS/BSS, and vendor teams.
- Prepare and handle reporting related to regulatory requirements in line with applicable processes.
- Engage vendor Technical Assistance Center (TAC) support for complex defects and follow escalation processes when needed.
- Participate in the team’s 24x7 on-call support rotation.
The skills you bring
- Good understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G, Packet Core Network architecture and protocols.
- Hands-on experience with DPI systems or traffic management platforms in a live telecom environment is preferred.
- Understanding of DPI principles: flow inspection, application classification, protocol identification, and traffic policy enforcement.
- Understanding of Application detection method (Shallow / Deep Packet Inspection / Signature based detection).
- Understanding of DPI KPIs and ability to investigate root causes of performance degradation.
- Experience with customer experience management tools or network probing solutions is an advantage.
- Good understanding of Machine Learning, Artificial Intelligence, and cloud technologies.
Location
- Primary country and city: Saudi Arabia (SA) || Riyadh
Contract Details
Why join this team?
At this organization, you´ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what´s possible. You will be challenged but won’t be alone; you will be joining a team of diverse innovators, driven to go beyond the status quo to craft what comes next.
