About the Role
In this position, you will assist in monitoring and tracking employee relations issues, including their resolution and follow-up. You will support management and the leadership team in addressing and resolving Human Resources (HR) matters. This role includes overseeing compliance with hiring and recruitment processes aligned with local, state, and federal laws, as well as company policies and standards. Additionally, you will respond to inquiries and concerns from employees and management regarding HR programs, policies, and guidelines. Your responsibilities include disseminating information related to employer-employee relations, employee activities, and personnel policies and programs. Furthermore, you will review and ensure the accurate maintenance of employee records and files, assist in logistics and administration of annual employee surveys, and handle phone calls in a professional manner.
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Responsibilities
- Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Communicate using clear and professional language; answer telephones with appropriate etiquette.
- Develop and maintain positive working relationships with team members; support the team to achieve common goals.
- Listen and respond appropriately to the concerns of other employees.
- Enter and locate work-related information using computers and/or point of sale systems.
- Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- Related Work Experience: At least 1 year of relevant work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
Benefits
- Commitment to being an equal opportunity employer, welcoming individuals from diverse backgrounds.
- Emphasis on creating an environment where unique backgrounds are valued and celebrated.
- Opportunity to be part of a rich blend of culture, talent, and experiences.
- Joining the company provides a dynamic work environment focused on helping guests thrive and maintain their well-being while away from home.
