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E-Commerce Operations Coordinator

Unlock employer Riyadh, Saudi Arabia Posted: 01 Jul 2026

Financial

  • Estimate: $20k - $30k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Junior
  • Arabic: Professional

Position

The E-Commerce Operations Coordinator ensures smooth day-to-day management of the company's e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.

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Key Responsibilities

  • Oversee daily order processing and ensure timely delivery.
  • Coordinate with logistics and suppliers for stock and shipment updates.
  • Maintain accurate product data, stock levels, and pricing on the website.
  • Support customer service with order, refund, and delivery queries.
  • Track inventory and flag shortages or delays to management.
  • Generate daily, weekly, and monthly reports on operations and KPIs.
  • Ensure operational workflows meet internal SLAs and quality standards.

Requirements

  • Bachelor’s degree in Business, Supply Chain, or related field.
  • 1–3 years of experience in e-commerce operations or fulfillment.
  • Excellent organizational and multitasking skills.
  • Strong Excel skills and familiarity with e-commerce tools.
  • Detail-oriented, proactive, and customer-focused.
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