Ecommerce Integration Specialist (OTI Platform) - Contract

About the Role: We are seeking a highly skilled Ecommerce Integration Specialist with hands-on experience in OTI platforms and system integrations within the Marketplace, Ecommerce, Hospitality, or Tourism domains. The ideal candidate will act as a bridge between business and technical teams, ensuring smooth backend coordination, successful integrations, and overall ecommerce operational efficiency.

Key Responsibilities:

• Support and manage OTI platform operations for ecommerce and marketplace integrations.
• Coordinate system integrations between internal and external platforms (POS, ERP, CRM, Payment Gateways, etc.).
• Support API integration processes (no API development required) and collaborate with backend developers and vendors for smooth data flow.
• Act as a Technical Project Coordinator, ensuring timely delivery of integration milestones and system updates.
• Collaborate with cross-functional teams — business, IT, and operations — to troubleshoot and resolve integration issues.
• Maintain system documentation, integration flow diagrams, and user acceptance testing reports.
• Support ongoing platform enhancements and coordinate between internal stakeholders and third-party providers.
• Ensure compliance with technical standards, performance monitoring, and issue escalation procedures.

Required Skills & Qualifications:

• 5–7 years of relevant experience in Ecommerce, Marketplace, Hospitality, or Tourism industries.
• Proven experience with OTI Ecommerce platforms or similar systems.
• Strong understanding of system integrations, backend workflows, and API management/support.
• Prior experience in technical project coordination or integration roles.
• Excellent communication, documentation, and stakeholder management skills.
• Strong analytical mindset and ability to troubleshoot integration issues efficiently.
• UAE driving license preferred (not mandatory).
• Must be currently based in the UAE and available to join within a short notice period.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates (On-site)

Contract Duration: 9 Months (Renewable)