About the Job:
Canonical is a leading provider of open-source software and operating systems, particularly known for our platform, Ubuntu, which is widely used in various enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our diverse customer base includes major public cloud providers and industry leaders.
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We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field Engineers involved in Presales and Professional Services activities, assisting customers with solution architecture, design, and delivery. The role requires candidates to be based in one of three Geographic locations (Geos): Americas, EMEA, or APAC, to effectively manage a team that spans multiple time zones.
Our mission in the Internet of Things is to empower companies to create secure fleets of connected devices, utilizing the base Ubuntu OS along with secure update and management mechanisms. Our Field Engineers play a crucial role by leading customer engagements, providing innovative solutions, and developing their colleagues' understanding of technology alongside business acumen.
Key Responsibilities:
- Lead and develop a team of Field Engineers, from entry level to senior.
- Solve customer problems by promoting our technologies and acting as a trusted advisor.
- Provide coaching, mentoring, and feedback for career development.
- Track and measure team health indicators.
- Implement disciplined engineering processes.
- Collaborate with stakeholders, partners, and customers to represent your team and products.
- Contribute actively to the leadership team and manage project goals.
What We Are Looking For:
- Exceptional academic background in a technical field; Bachelor's degree in Computer Science or related discipline.
- Extensive experience in embedded Linux (e.g., Yocto or similar).
- Proficiency with Linux (preferably Debian or Ubuntu).
- Fluency in at least one programming language: Golang, Python, C, C++, or Rust.
- Experience managing a small team and engaging with customers.
- Excellent professional written and spoken English skills.
- Strong interpersonal skills, curiosity, flexibility, accountability, and a result-oriented mindset.
Additional Desirable Traits:
- Experience with Real-Time Operating Systems (RTOS).
- Knowledge of additional programming languages and spoken languages.
- Prior experience in a remote-first work environment.
What We Offer You:
- Competitive compensation with annual reviews and performance-driven bonuses.
- Personal learning and development budget of USD 2,000 per year.
- Comprehensive benefits, including annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme.
- Opportunities to travel for team sprints and company events.
Canonical is an equal opportunity employer, fostering a workplace free from discrimination and celebrating diversity in all its forms.
