Employee Engagement Specialist

About the Role
Provide a trusted first point of contact for employees on people and workplace concerns beyond routine HR administration. Strengthen employee engagement and an inclusive workplace culture while supporting fair, timely handling of grievances, conduct concerns, and employee relations matters.

Key Responsibilities

• Listen to employee concerns, explain available support and procedures, and route administrative requests to the appropriate HR colleague.
• Support grievance intake and fact finding; maintain impartial records and coordinate fair resolution with the authorised HR lead.
• Support disciplinary processes and employee relations cases, ensuring employees and managers understand the process and next steps.
• Conduct employee check-ins, including with new joiners, and identify recurring concerns affecting engagement or early attrition.
• Develop engagement activities, feedback mechanisms, and recognition initiatives tied to employee needs and business priorities.
• Support managers in addressing workplace conflict, exclusion, and inappropriate behaviour; escalate sensitive or serious matters promptly.
• Analyse employee feedback, exit themes, and case trends; recommend actions and track whether agreed improvements are implemented.
• Maintain confidential case information on a need-to-know basis and apply company policies and applicable employment requirements with HR guidance.

Experience and Qualifications

• HR experience involving employee relations, engagement, or people and culture work, beyond administration alone.
• Experience supporting grievances, disciplinary cases, and sensitive employee conversations.
• Practical understanding of UAE employment practices and the ability to apply policies consistently with specialist guidance.
• Strong written documentation and interpersonal skills; experience supporting diverse, multi-site teams is advantageous.