About the role:
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
As the founding Engagement Manager for Kuwait, you will be responsible for establishing deep customer and prospect relationships and proactively identifying opportunities where custom AI applications can improve the lives of citizens and residents. Your responsibilities will include overseeing execution to ensure timelines are met and communicating effectively, interfacing with premier research institutions regarding how to best support them, and partnering with organizations focused on training and educating individuals on AI, AI safety, and more.
You will work closely with the business development and go-to-market team, product and engineering execution teams, and various customers and prospects to ensure success.
The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with diverse stakeholders, is an excellent communicator, highly organized, and has a demonstrated track record of high achievement. You should be naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. This blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of the company's rapidly growing sectors.
You will:
- Drive the process of identifying high-value use cases for custom LLMs that the company can build within government entities.
- Partner with clients to understand their most pressing problems and brainstorm how the company can best help.
- Manage the long-term health of clients by identifying and preempting areas of risk or concern.
- Act as the main point-of-contact for clients, handling any questions, issues, or concerns and triaging accordingly.
- Collaborate with operational and engineering execution teams to track delivery and timelines.
- Review, track, and improve operational performances, maintaining an obsession with continuous improvement.
- Brainstorm with premier research institutions building Arabic LLMs on how the company can best support them and explore ideas worth testing.
- Demonstrate proficiency in reading, writing, and speaking Arabic.
Ideally you'd have:
- 5+ years of total work experience, with experience in consulting or a technical program management role in industry.
- Experience at a consulting firm or a leading tech company, ideally within Kuwait.
- A proven track record in B2B client-facing roles, expanding client relationships.
- Ability to understand APIs and the ML training lifecycle and foster great relationships with technical customers.
- Strong cross-functional experience and collaborative ability.
- Excellent verbal and written communication skills.
- A history of structured, analytics-driven problem solving.
- Demonstrated diligence and organizational skills across multiple workstreams.
- An action-oriented mindset that balances creative problem-solving with the scrappiness needed to deliver results.
- Strong analytical, planning, and process improvement capabilities.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
Inclusive Workplace Commitment:
We are proud to be an inclusive and equal opportunity workplace, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
We provide reasonable accommodations to applicants with physical and mental disabilities during the application or recruiting process. If you require assistance or an accommodation, please reach out for support.
Privacy Policy:
We collect, retain, and use personal data for our professional business purposes, and any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for further information.
