About the Role
You will be a Prototyping Engagement Manager in the company PACE (Prototyping and Customer Engineering) team, based in Riyadh. You are the face of PACE for customers in the Kingdom of Saudi Arabia — helping enterprises turn their most ambitious ideas into working technology proofpoints on the company.
You work at the intersection of business strategy and emerging technology. You identify the opportunities where generative AI, agentic systems, and cloud-native architectures can create the most value for a customer — then you shape, qualify, and drive those engagements from first conversation to working prototype and beyond.
You pilot a pipeline of high-value innovation opportunities, you earn the trust of C-suite and technical leaders alike, and you create the conditions for brilliant engineers to do their best work. You pair with hands-on Prototyping Architects to deliver multi-week hands-on engagements that de-risk transformation, prove out new workloads, and accelerate customers' paths to production.
You thrive in ambiguity. Your customers are navigating generational technology shifts — foundation models, autonomous agents, intelligent automation — and you help them cut through the noise, make crisp decisions, and move fast. You work backwards from customer outcomes, you insist on the highest standards in scoping and delivery, and you invent on behalf of customers who don't yet know what's possible.
This role is based in Riyadh and supports customers across KSA and the wider GCC, working alongside account teams, specialist organizations, and partners to drive workload adoption at the frontier of what the company can do.
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Key Job Responsibilities
- Build and pilot a pipeline of innovation opportunities across KSA and the GCC — working with account teams, specialists, and partners to proactively identify where generative AI and cloud-native architecture can unlock the most value.
- Qualify with rigor. Ask hard questions early — is there a real business outcome, a committed customer, a path to production? Invest resources where they matter and disqualify where they don't.
- Scope engagements that set teams up for success — working backwards from customer outcomes to define crisp, time-boxed prototypes with clear success criteria.
- Drive engagements from kickoff to close — coordinating customer developers, company architects, and partners, mitigating risk, and ensuring every engagement closes with demonstrated value and a concrete next step.
- Act as a trusted advisor to senior leaders — helping executives navigate generational technology shifts and make confident investment decisions.
- Scale what works — packaging repeatable motions and sharing them across the PACE community worldwide.
- Represent the customer internally — feeding engagement insights back into company service teams and product roadmaps.
A Day in the Life
You start with a standup — a customer's engineering team is two weeks into a generative AI prototype and needs your help unblocking a decision. Mid-morning, you're scoping a new engagement with a Saudi enterprise exploring agentic AI. After lunch, you review your pipeline, update qualifications, and plan resourcing with your Prototyping Architect. Later, you're with a customer's CTO — they've seen prototype results and want to talk path to production. You finish the day writing up a repeatable pattern you spotted, something the wider PACE team could use.
About the Team
PACE (Prototyping AI and Customer Engineering) is the company's hands-on customer innovation team. We work directly with enterprise customers to turn their boldest ideas into working technology — building prototypes that de-risk transformation and accelerate adoption.
Our model pairs Engagement Managers with Prototyping Architects: you shape the opportunity, they shape the technology, and together you deliver something real. This role sits within EMEA PACE, supporting customers across KSA and the wider GCC, backed by a worldwide community that shares patterns, tools, and lessons learned.
Basic Qualifications
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience
Our inclusive culture empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
