We are looking for an exceptional Engagement Manager to lead our first client implementation team. You will be the strategic bridge between our Agentic AI Platform (WorkOS), our Forward Deployed Engineers (FDEs), and our enterprise clients. Unlike traditional consulting, your role is not to deliver a proposal for others to execute; you are the architect of impact. You own the outcome, and your engagement lasts until the work is done and the value is fully realized. To drive this, you will lead a frontline "special ops" squad of FDEs and business consultants, translating complex operational challenges into production AI solutions.
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What You’ll Do
- Deliver Impactful Transformations: Own the end-to-end transformation journey by identifying and strategizing opportunities, and carrying them through with process re-engineering and the deployment of agentic automations. You own the rollout and iteration within the client until impact is realized.
- Lead the Frontline Squad: Build and manage a high-intensity, world-class team of Forward Deployed Engineers (FDEs) and consultants. You are the general on the ground, balancing the 0-to-1 build speed of a startup with the strategic rigor required to navigate complex enterprise environments.
- Technical Translation: Act as the primary "decoder" between a client’s operational friction and our technical capabilities. Ensure the engineering team solves the right problems that move the needle for the client's bottom line.
- Navigate the Boardroom: Act as the strategic partner to C-suite stakeholders, winning internal alignment and persuading skeptics to embrace a radical, AI-first organizational DNA.
- Rapid Impact Loops: Drive an obsessive focus on speed-to-value, identifying the shortest path to win and iterating based on real-world feedback while maintaining a high bar for technical quality.
- Source Business: Act as a growth engine for WorkOS by actively pitching to new, current, and past clients, identifying unmet needs where our agentic platform can drive the next wave of regional transformation.
What You’ll Need
- 5–10 years of experience at a top-tier management consulting or enterprise transformation firm (e.g., MBB, OW, Accenture) or a high-growth technical firm (e.g., Palantir).
- The "Heretic" Consultant Mindset: A pedigree of a consultant with the hunger of a founder; bored by slide decks but driven by solving real-world problems.
- Technical Savviness: Ability to discuss Agentic AI, holding your own in conversations about RAG architectures or LLM orchestration with FDEs, even if you don’t code.
- Transformation Exposure: Proven experience in leading enterprise changes that manage "the human element" alongside technical deployment.
- Obsessive User Advocacy: Represent the user in every room, ensuring the platform addresses real pain points.
- Willingness to work on-site full-time in Dubai or on client sites in-region.
What You’ll Receive
- A Blank Canvas and Live Ammunition: The opportunity to build a 0-to-1 business and immediately impact the operations of regional giants. You’re not just delivering slide decks; you’re impacting lives from day one.
- Architecting the Transformation: Work in a lean, impact-obsessed team with total autonomy, focused on re-engineering business processes and deploying agentic frameworks that serve as the OS of the region’s enterprises.
- Direct Collaboration with Leadership: Engage directly with the company’s and enterprise client leadership, alongside the WorkOS founding team.
- Competitive Compensation: Including direct equity in this new division. Our philosophy is meritocratic: we want you to own a meaningful stake in the value you create.
