Engineer Velocloud SDWAN

About the Job: Join as an Engineer specializing in Velocloud SDWAN in Abu Dhabi, United Arab Emirates. This is a full-time on-site role where you will be instrumental in deploying and optimizing SD-WAN solutions for our clients.

Languages Required:

• Excellent in English & Arabic

Key Responsibilities:

• SD-WAN Configuration & Deployment: Assist in the setup, configuration, and deployment of Velocloud SD-WAN solutions, ensuring seamless integration with existing network infrastructure, while managing Velocloud appliances, controllers, and management portals.

• Network Monitoring & Troubleshooting: Continuously monitor SD-WAN performance, addressing real-time issues to minimize service disruption. Utilize advanced diagnostic tools for troubleshooting network-related problems and collaborate with Level 1 engineers to resolve escalated issues, ensuring thorough root cause analysis and corrective actions are taken.

• Incident Resolution & Escalation Management: Serve as the primary escalation point for complex network issues, providing prompt solutions within defined SLAs. Document all troubleshooting steps and solutions in the service management system for future reference.

• SD-WAN Optimization & Performance Tuning: Regularly evaluate network performance, suggesting improvements for enhanced reliability and performance. Execute performance tuning tasks to optimize bandwidth, latency, and overall network health while managing traffic routing, QoS, and application performance.

Experience Required:
1 to 4 Years
Education Required:
Bachelor’s Degree