- Job purpose: Management and control of a domain engineering squads (tribe), manage the entire domain delivery and architecture and providing guidance on using best practices, engineering methods and tools, using agile and Spotify models.
- Key accountabilities and decision ownership:
- Own delivery of priority features/capabilities by collaborating with product to define milestones/deadlines.
- Analyse, plan and design the high level and low-level architecture and provide all the technical specifications that the squads need to develop the product.
- Prioritize, delegate, and supervise all engineers’ activities and deliverables.
- Continuous improvement of Engineering processes, automation, creative and new ideas to improve throughput and efficiency factor.
- Identify bottlenecks and inefficiencies.
- Execute projects to reduce tech debt, optimize infrastructure and systems.
- Provide input in strategic technical decisions and solutions, when needed.
- Must have technical / professional qualifications (knowledge & Skills level of presence in the job (High/Medium/Low):
- 10+ years of overall experience in software engineering and operations
- BSc in Engineering or BTech (or equivalent technical education)
- Strong hands-on experience leading .NET development with familiarity in frontend applications
- 2+ years of experience managing engineering teams
- Familiarity with payments/e-commerce domains preferred
- Experience architecting and scaling transactional systems
- Demonstrated success delivering features through automation and DevOps
- Track record of managing distributed/remote engineering teams
- Strong problem-solving, leadership and interpersonal skills
- Highly effective written and verbal communication skills
- Ability to handle multiple concurrent projects and deadlines
- Core Skills required:
- Problem Solving: High
- Leadership: High
- Interpersonal Skills: High
- Key Success Factors:
- Feature Delivery - Percentage of agreed product roadmap milestones completed on time. Track via project management tool.
- Stability & Reliability - Uptime percentage and change failure rate for releases. Monitor through metrics in monitoring systems.
- Technical Standards - Completion percentage of code quality, security and architecture compliance reviews over time. Audit in code repo/PRs.
- Process Maturity - Reduction in bottlenecks, lead times and toil activities as measured before/after process improvement initiatives.
- Talent Development - Annual performance ratings and retention rates and feedback from skip-level 1:1s.
- Operational Factors of the Job (Level of presence in the job (High/Medium/Low):
- Decision Making: High
- Execution: Medium
- Customers' Interaction & Experience: Medium
- Products / Services Interaction: High
- Impact of the job: High
- Structural Metrics of the Job:
- Number of direct reports: 4 to 6 Lead Developers / Senior Chapter Leads
- Number of non-direct reports (dotted): None. The layer of this job in the organization structure N-3
- Communication framework of the job:
- Internally with: HR, Products Engineering team, Operations, R&D, IT
- Externally with: Vendors
- Work Conditions:
- In-doors: 100%
- Out-doors: 0%
- Work Hazards: Normal
- Working Days: 5 Working Days
- Shift Based: No
- Days Off: 2 Days Off
- Working Hours: 48 Hours
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