Enterprise Account Executive

About the Role
As an Enterprise Account Executive, you will own and grow a portfolio of the company’s most strategic enterprise customers, with accountability for retention, revenue growth, and long-term customer value. Operating as a trusted commercial partner to senior stakeholders within major real estate businesses, you will develop a deep understanding of each customer’s business, identify opportunities to increase value and adoption, and build strategic account plans that drive sustainable growth. This is a high-impact commercial role requiring strong enterprise account management, consultative selling, commercial judgement, and the ability to use data and AI to uncover opportunities and improve customer outcomes.

Key Responsibilities

• Own the commercial performance of a portfolio of strategic enterprise accounts, with accountability for retention, renewals, expansion, and revenue growth across the company’s suite of AI enabled SaaS solutions.
• Develop and execute comprehensive account strategies that identify growth opportunities, commercial risks, key stakeholders, and clear actions to expand customer value.
• Build trusted relationships with senior decision-makers and executives, positioning the company as a strategic business partner rather than simply a technology provider.
• Develop a deep understanding of customers’ commercial priorities, operating models, challenges, and growth ambitions to identify opportunities where the company can create measurable business impact.
• Lead renewal and commercial negotiations, balancing customer value, long-term partnership, and the company’s commercial objectives.
• Navigate complex enterprise buying environments involving multiple stakeholders, decision-makers, and commercial priorities.
• Use customer, product, market, and performance data to identify opportunities, diagnose challenges, and build compelling commercial recommendations and business cases.
• Conduct strategic business reviews with customers, translating performance insights into clear recommendations and growth opportunities.
• Maintain a clear view of account health, proactively identifying and mitigating retention or revenue risks.
• Maintain accurate pipeline management and forecasting within Salesforce, with clear visibility of renewals, expansion opportunities, risks, and expected revenue.
• Partner closely with Product, Customer Experience, Marketing, Finance, and other internal teams to solve customer challenges and unlock commercial opportunities.
• Leverage AI-enabled tools and workflows to improve account research, opportunity identification, customer insights, commercial preparation, and personal productivity.
• Stay informed on developments in AI, SaaS, PropTech, and the wider real estate ecosystem, translating relevant trends into opportunities for customers and the company.

Desired Qualifications

• Significant experience in Enterprise Account Management, Enterprise Sales, Strategic Accounts, or SaaS commercial roles, ideally within a subscription or recurring-revenue business.
• Proven track record of retaining and expanding complex, high-value customer accounts and consistently delivering against revenue targets.
• Strong understanding of SaaS commercial models, including renewals, expansion, adoption, retention, and recurring revenue.
• Demonstrated ability to develop and execute strategic account plans across complex customer organisations.
• Experience building relationships and influencing stakeholders at C-suite and senior leadership level.
• Strong consultative selling capability, with the ability to uncover business challenges and translate them into commercially compelling solutions.
• Excellent commercial judgement and confidence leading complex negotiations.
• Highly analytical, with the ability to interpret customer and performance data and translate insights into actionable commercial recommendations.
• Strong forecasting and pipeline management discipline, ideally with experience using Salesforce or a comparable CRM.
• Excellent communication, presentation, and executive stakeholder management skills.
• Experience within real estate, marketplaces, advertising technology, or PropTech is advantageous but not essential.

Other Capabilities

• AI literacy: Comfortable using modern AI tools to improve research, analysis, account planning, customer preparation, and productivity, with curiosity to continuously explore new AI-enabled ways of working.
• Commercial ownership: Operates with an entrepreneurial mindset and takes accountability for the overall performance and growth of their portfolio.
• Strategic thinking: Able to move beyond individual transactions to understand the customer's broader business and identify long-term opportunities.
• Executive presence: Credible and confident engaging senior customer stakeholders and representing the company in high-value commercial conversations.
• Data-driven decision-making: Uses evidence and commercial insight to prioritise opportunities and influence customers.
• Customer value orientation: Focuses on creating measurable customer outcomes as the foundation for retention and sustainable account growth.
• Cross-functional leadership: Able to mobilise internal stakeholders around strategic customer opportunities without relying on formal authority.
• Adaptability: Comfortable operating in a fast-moving, technology-led environment where products, customer expectations, and commercial strategies continue to evolve.

Our Promise to Talent
At the company, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.