About the Role:
The Enterprise Account Manager will be responsible for driving incremental demand creation efforts for the sales of a complex suite of the company Security products, solutions, or services within Saudi Arabia. The role requires in-depth knowledge of the company products, intuitive information about the industry and competitors, and the ability to generate value through the timely and accurate application of knowledge. This position will develop sales by proactively assessing customer needs, identifying opportunities for growth, and creating tailored customer proposals. Key requirements include account planning, customer engagement, revenue focus, contract negotiation, cross-functional stakeholder management, and excellent management of customer expectations.
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Responsibilities:
- Identifies potential customers, initiating a sales relationship, preparing, presenting solutions, and finalizing the sales process.
- Leverages internal technical resources as needed to meet customer solution requirements.
- Analyzes the customer environment to understand customer needs and collaborates with technical resources to provide expertise as needed to meet customer requirements.
- Works closely with customers to drive POCs. Upsells/cross-sells the company Security products and solutions based on customer needs.
- Generates demand with resellers and end-user customers, growing mindshare, product awareness, and business relationships.
- Develops relationships internally with various stakeholders.
- Engages and presents at multiple levels within an account, including board levels.
- Develops account and opportunity plans to improve account strategy.
- Maintains customer satisfaction.
- Develops relationships with channel and service partners to create strategic agreements.
About You:
- Fluent in Arabic and English.
- Holds decision-making/negotiating authority within generally defined guidelines with some room for interpretation.
- Understands challenges to ensure customer understanding and knowledge regarding security challenges associated with their operations.
- Strong business acumen with the ability to build C-level relationships to interpret and execute opportunities within complex organizations.
- Experienced in engaging members of the presales technical and professional services organizations early in the sales cycle.
- Has experience working with Channels and System Integrators.
- Possesses maturity, confidence, patience, perseverance, interpersonal skills, and commercial awareness.
- Relevant skills include Cyber Security, Account Management, Consultative Selling, Business Planning, Communication, Negotiation, Product Knowledge, and Forecasting.
Company Benefits and Perks:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours, and family-friendly benefits to all employees.
- Retirement Plans
- Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
Our Commitment to You:
We are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.
Conducting interviews through professional channels only—text messages, instant messaging, or group chats are not used for interviews. We will never request sensitive personal information during the interview process.
We do not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. We will never keep any original work authorization documents that may be required to review during the hiring process.
