About the Role:
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The Enterprise Account Manager will be responsible for driving incremental demand creation efforts for the sales of a complex suite of the company's Security products, solutions, or services within the assigned geography. This role requires in-depth knowledge of the company's products, intuitive information on the industry and competitors, and the ability to generate value through the timely and accurate application of knowledge. The Enterprise Account Manager will develop sales by proactively assessing customer needs, identifying growth opportunities, and creating tailored customer proposals.
- Identifies potential customers, initiating a sales relationship, preparing and presenting solutions, and finalizing the sales process.
- Leverages internal technical resources as needed to meet customer solution requirements.
- Analyzes the customer environment to understand needs and collaborates with technical resources to provide expertise as necessary.
- Works closely with customers to drive POCs, upselling and cross-selling the company's Security products and solutions based on customer need.
- Generates demand with resellers and end-users, growing mindshare, product awareness, and business relationships.
- Develops relationships internally with various stakeholders.
- Engages and presents at multiple levels within an account, including board level.
- Develops account and opportunity plans to improve account strategy.
- Maintains customer satisfaction.
- Cultivates relationships with channel and service partners to develop strategic agreements.
About You:
- Fluent in Arabic and English, and based in the UAE.
- Possesses decision-making/negotiating authority within generally defined guidelines with some room for interpretation.
- Understands the challenges of ensuring customer comprehension of security-related issues.
- Strong business acumen with the ability to build C-level relationships and interpret opportunities within complex organizations.
- Knowledgeable in engaging members of the presales technical and professional services organization early in the sales cycle.
- Experienced in working with the Channel and System Integrators.
- Exhibits maturity, confidence, patience, perseverance, interpersonal skills, and commercial awareness.
- Possesses skills in Cyber Security, Account Management, Consultative Selling, Business Planning, Communication, Negotiation, Product Knowledge, and Forecasting.
Company Benefits and Perks:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours, and family-friendly benefits to all our employees.
- Retirement Plans
- Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
Our Commitment to You:
We are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.
We conduct interviews through professional channels only and do not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.
We also do not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. We will never keep any original work authorization documents that we may be required to review during the hiring process.
