About
ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers' most complex solutions, designed to ensure that they can realize the value they need.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
What you get to do in this role:
- Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
- Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
- Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions
- Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
- Provide thought leadership and collaborate with internal ServiceNow business units
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
- 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role
- A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future
- Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
- Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
Work Conditions
We approach our distributed world of work with flexibility and trust. Work personas are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
