About the Role / About the Job
Take complex software live in the world's toughest operations. You know how to get enterprise software live in a working mine or plant, and how to make it stick. You have seen where go-lives fail, you have earned the trust of operators in the control room, and you want to build the way it is done at scale. This is that role.
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The Role and Why It Matters
Software like ours only creates value when it is deployed well, in live operations with real constraints. Most companies treat deployment as a project phase; we treat it as a discipline with an owner. You will be one of a small, senior founding group of two to three Enterprise Deployment Leads, working across every delivery team. Your field experience will be turned into AI agents that automate configuration, data pipeline set-up, and testing, so your scope grows faster than your headcount.
What You'll Do
- Build and maintain the playbook for deploying complex software into live operations: OT/IT integration, data and network access, site readiness, cutover, adoption, and hypercare.
- Run the site-readiness gate: define what must be true on site before a deployment starts, and who signs it off.
- Lead each new site's first deployment from kick-off to go-live, with the commercial, process-domain, and technical leads for that site.
- Manage plans, risks, and customer stakeholders across operations, maintenance, IT/OT, and metallurgy.
- Run go-live, cutover, and hypercare, then hand over to Service Delivery with a clean acceptance record.
- Lead one QA function across all delivery teams: test, release, and acceptance standards, automated through our agent layer where possible.
- Feed the lessons from every deployment to our architecture and AI engineering teams.
What You'll Bring
Essential
- Extensive experience (typically 10 years or more) deploying complex enterprise software, such as MES, ERP, historian, APC, or similar, into live industrial or operations-heavy environments.
- A track record of leading multi-stakeholder go-lives through cutover and hypercare, and a clear view of where these programs fail.
- Hands-on experience with OT/IT integration, site readiness, data access, and change management with operators.
- Experience setting test, release, and acceptance standards, or leading a QA function across teams.
- Credibility on site with operations and maintenance leaders, and the ability to travel regularly to sites in your region.
- Based in, or willing to relocate to, the region you will cover, with the right to work there.
- High integrity, transparent communication, low politics, and a bias for execution.
Strong Advantage
- Mining, mineral processing, or heavy industry experience.
- Deploying AI or advanced process control into a control-room workflow.
- Using agents and automation to speed up configuration and testing.
- Tier 1 mining customers and long, regulated site procedures.
- Fluent in Arabic.
Don't tick every box? If you have taken complex software live in demanding operations, we would still like to hear from you.
What We Offer
- Unlimited holidays: we trust you to manage your time and energy.
- True flexibility: work in the way that brings out your best results.
- Performance bonuses: real rewards for results that move the company.
- A diverse team across the UK, Ireland, Spain, Chile, Saudi Arabia, Australia, and beyond.
Inclusion
We are an equal opportunity employer. We welcome applications from people of all backgrounds. If you need any adjustments during the process, just tell us.
